Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,090 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

28 yrs

Industry Experience

46 yrs

Specialties & Trainings

Cadillac Certified

4.8

1,090 Reviews

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1090 Reviews of Joseph Mistretta

April 29, 2025

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Employee Rating

I recently visited the service department at Sarant Cadillac and had a very positive experience. From the moment I arrived, the staff was attentive, ensuring that I was checked in quickly. The service More

by joe6098
Recommend Dealer
Yes

April 26, 2025

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There are Cadillac dealerships closer to my home but Sarant is a excellent dealership been leasing Cadillacs since 2009 More

by Louie23073
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

April 26, 2025

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First time customer of Cadillac had higher expectations unfortunately. Will not be a repeat customer. More

by Doncanade
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: John F. Nassour, Sr.

Apr 28, 2025

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

April 20, 2025

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Joseph Mistretta took great care of my Cadillac XT5. I would highly recommend Sarant Cadillac. More

by suemeyerback
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Recommend Dealer
Yes

April 19, 2025

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excellant service people and whole experience Sarant Cadillac is the best Cadillac dealership in Tri state More

by fbaroneprov
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Recommend Dealer
Yes

April 13, 2025

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Worst experience ever. I wrote a detailed review on google on my experience. Would never go back More

by DANISHRASOOLCH
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Recommend Dealer
No
Apr 28, 2025

Sarant Cadillac responded

Mr. Rasool, My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager

April 13, 2025

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We had an early am appt. We were greeted politely by the service staff. In and out in a timely fashion. More

by KVARELLO
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Recommend Dealer
Yes

Other Employees Tagged: Bill Reale, Vic Castagna

April 13, 2025

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Service was professional and knowledgeable Waiting area very comfortable and the technician answered all our questions and helped us to change the seat position. More

by anntomitz313
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Recommend Dealer
Yes

April 13, 2025

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EXCELLENT SERVICE, FRIENDLY STAFF, CLEAN FACILITY, NICE AMENITIES, FAST SERVICE. NEVER BEEN DISSAPOINTED BY ANYONE AT THIS DEALERSHIP. More

by Camel70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , THOMAS MCDEVITT

April 13, 2025

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Everyone is very friendly and efficient You are taken on. Time and wait in very pleasant surroundings More

by ROBERT.KRENN1
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Recommend Dealer
Yes
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