Joseph Lehman
Joseph Lehman at Holman Toyota
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Joseph Lehman

Service Advisor

Holman Toyota

1301 Route 73 North
Mount Laurel, NJ 08054

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3 Reviews
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3 Reviews

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3 Reviews of Joseph Lehman

November 10, 2022

Dealership Rating
Employee Rating

Service writer wrongly estimated left headlight bulb replacement would require light assembly and bumper removal costing $494 when it only needed a simple 10 minute bulb removal and replacement from ins More

by 2013Prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 10, 2022

2013Prius responded

Holman Toyota Nov 10, 2022 2013Prius Service writer wrongly estimated left headlight bulb replacement would require light assembly and bumper removal costing $494 when it only needed a simple 10 minute bulb removal and replacement from inside the engine compartment. I tried to correct him but he refused to reconsider and I left a routine oil change with one working headlight and will have to figure out how to change the bulb myself so I can drive after 5pm now. Incompetent and unreasonable!!

November 04, 2022

Dealership Rating
Employee Rating

Excellent service department. I had an emergency tire issue on my way home from work and when I called they told me to bring my car right in even though it was 4:30 and they close More

by cbuffysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2022

Holman Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Holman Toyota. We hope to be of service to you again in the future. Best wishes, Holman Toyota

June 29, 2022

Dealership Rating
Employee Rating

Awesome Customer Service, Very warm well comfortable atmosphere to all customers , Nice friendly exposure, very well trained courteous staff, great experience More

by Henry Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Holman Toyota responded

Hi Henry, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!