Joseph Kruppenbacher
Service Manager
Vision Hyundai of Canandaigua
2440 Rochester Rd #332
Canandaigua, NY 14424
9 Reviews
Write a Review9 Reviews of Joseph Kruppenbacher
September 04, 2026
They were so helpful and polite. They put me in a perfect car that I’m very satisfied with. I’ve had no problems. They’ve been very great to me every problem I’ve had they’ve taken c They put me in a perfect car that I’m very satisfied with. I’ve had no problems. They’ve been very great to me every problem I’ve had they’ve taken care of immediately. More
Other Employees Tagged: Harrison Hicks, Chad Zimmerman, Mark Jenkins Jr
August 31, 2026
After two attempts to have an intermittent noise diagnosed and repaired, Harrison Hicks listened to me and assured me they would figure it out. And they did. I am so pleased and appreciative of Harr diagnosed and repaired, Harrison Hicks listened to me and assured me they would figure it out. And they did. I am so pleased and appreciative of Harrison's commitment and follow through with my concern. More
Other Employees Tagged: Joseph Kruppenbacher
August 30, 2026
The service advisor was very friendly and efficient. Our service was done in a timely manner and to our specifications. Our service was done in a timely manner and to our specifications. More
Other Employees Tagged: Chad Zimmerman, Mark Jenkins Jr
August 28, 2026
This is a top notch dealership! From the time I first came in, to my routine maintenance everyone has been so helpful, polite and knowledgeable. From the time I first came in, to my routine maintenance everyone has been so helpful, polite and knowledgeable. More
Other Employees Tagged: Pamela Farr, Steven Mansfield, Sebastian Parga, Heidi Stoll, David Roque, Harrison Hicks, Chad Zimmerman, Mark Jenkins Jr
August 20, 2026
Did a great job on a recall job on our 2017 Elantra. Our car was sent off to fix paint and gave us a courtesy car for over a week. Our car came back looking like new! Our car was sent off to fix paint and gave us a courtesy car for over a week. Our car came back looking like new! More
Other Employees Tagged: Harrison Hicks, Chad Zimmerman, Mark Jenkins Jr
August 13, 2026
Harrison Hicks changed my experience to very positive with his excellent customer service skills. My concerns were acknowledged. I was able to get an appointment. I now feel like Vision Hyundai is commit with his excellent customer service skills. My concerns were acknowledged. I was able to get an appointment. I now feel like Vision Hyundai is committed to resolving the issue. More
Other Employees Tagged: Harrison Hicks
July 25, 2026
Very helpful and explained everything even a video. Great customer service. Thanks for helping me out. Great customer service. Thanks for helping me out. More
Other Employees Tagged: Harrison Hicks, Chad Zimmerman, Mark Jenkins Jr
July 23, 2026
Chad was amazing. He found the problem, a serious one. He inquired and researched my warranty that I wasn't even sure about. They fixed my car. Saved me a TON of mon He found the problem, a serious one. He inquired and researched my warranty that I wasn't even sure about. They fixed my car. Saved me a TON of money. I will NEVER take my beloved Kona anywhere else but Vision Hyundai of Canandaigua, NY. Chad's da man and all his staff too! More
Other Employees Tagged: Harrison Hicks, Chad Zimmerman, Mark Jenkins Jr
July 22, 2026
Service department has a lot to be to desired. Replaced the engine in my daughters 2017 Tucson.....engine has rattles told me it's normal for a new engine it'll stop.Now it's another run an hour a Replaced the engine in my daughters 2017 Tucson.....engine has rattles told me it's normal for a new engine it'll stop.Now it's another run an hour away to have it looked at again. Took my 2022 Tucson in to have a recall it looked at for hitch wiring, was supposed to have a hitch from factory wasn't there even though it was on the windows sticker.....told me I had to buy it and be reimbursed for it. I thought that was wrong......should be their responsibility not mine. More
Other Employees Tagged: Chad Zimmerman, Mark Jenkins Jr

