Joseph Chevrolet

I was not pleased with how the business transaction went. I am still waiting on the title to be sent to me. The vehicle is paid for in full and they didnt send the title with. Seeing the salesman doesn't see I am still waiting on the title to be sent to me. The vehicle is paid for in full and they didnt send the title with. Seeing the salesman doesn't seem to understand how business works as he hasn't been helpful through this process as he stated im on my own now for getting the title sent. So he's worthless. In my opinion if I owned the company he wouldn't be working for me. Nick the used car sales manager is just as worthless as he cant seem to figure out how a telephone works. I've called multiple time, left multiple voicemails, never recieved a call back; nor he answer a call. I would never recommend doing business with Joesph Chevrolet. To me they are a joke! Spend $47k with no loans and cant even get a call back from their managers! JOKE! Borderline Fraudsters! If I dont recieve the title I am prepared to file suite in court! More

by tmizzle2583 Verified Customer Verified Customer

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They were super friendly and helpful and my dealer Tom was incredible and I appreciate everything he did. was incredible and I appreciate everything he did. More

by ashley_senger89 Verified Customer Verified Customer

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Absolutely horrible. Had an appointment scheduled and they still didn’t look at my car for an additional 3 days. Ran a diagnostic test that cost me $200 and they didn’t Had an appointment scheduled and they still didn’t look at my car for an additional 3 days. Ran a diagnostic test that cost me $200 and they didn’t even give me a printout. Avoid this place. More

by couch.marcus Verified Customer Verified Customer

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We have purchased many cars, trucks, and vans through the years, both for personal and business use and Joseph Chevrolet set a high new bar for us in terms of top-notch service in all areas. Undoubtedly, the years, both for personal and business use and Joseph Chevrolet set a high new bar for us in terms of top-notch service in all areas. Undoubtedly, they have earned our future business. More

by afarfsing Verified Customer Verified Customer

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Great person, Very knowledgeable answer all my questions. Felt comfortable dealing with him as a customer. Definitely will buy again from him and the dealership. Going to tell people the you trust him to get Felt comfortable dealing with him as a customer. Definitely will buy again from him and the dealership. Going to tell people the you trust him to get a good price on a purchase More

by tedfrohlich Verified Customer Verified Customer

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John Collin was awesome, helped answered every question and help me get through the process smoothly and quickly. Thanks you John. and help me get through the process smoothly and quickly. Thanks you John. More

by robmushrush Verified Customer Verified Customer

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Everything was great from start to finish. They communicated well and made purchasing the truck a breeze. Thanks for the great service! They communicated well and made purchasing the truck a breeze. Thanks for the great service! More

by Brandon Druffel Verified Customer Verified Customer

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I visited for my scheduled oil change appt on Tues, Oct 21st. As a customer service professional myself, I was very disappointed by Ryan's lack of customer service. He seemed very dis-interested first-thin 21st. As a customer service professional myself, I was very disappointed by Ryan's lack of customer service. He seemed very dis-interested first-thing in the morning for the 7:30 appt. Once the work was completed, his words to me were simply, "you're all done." He walked me to the cashier and exited. After having such great interaction previously with my salesman Mario McConico and Angela in Service, Ryan's lack of customer-service caught me by surprise. I also compliment the kindness of the cashier who nicely closed my visit. More

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Incredibly disappointed in our experience. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We also asked for a standard oil change to be done and replacing the break pads. We were told 24-48 hours. At 2pm Wednesday we had heard no follow up so we called for an update. We spoke to Daniel Danzen who told us transmission issues take up to a week for just a diagnosis and up to another week to repair. When asked if we could schedule a better time so we are not without a car for 2 weeks we were told no. I asked if at least the oil change and break pads were done so we could pick it up and schedule a time when we were prepared to be without our car for two weeks and they told us nothing was done. The car sat in the lot for over 24 hours without anyone looking at it. I've had to depend on rideshares during this time. We wanted the quality experience of a dealership working on our car and could have got better service at any corner lot. I urge you guys to not make appointments available if your not able to fulfill them in a timely manner. More

by howell1986 Verified Customer Verified Customer

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Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that still values its customers. More

by Brian_roedig Verified Customer Verified Customer

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