Joseph Allen

Joseph Allen was the absolute best person to work with to buy a car. It didn’t feel like I was buying a car because it was not your typical yucky experience. He was completely honest, pricing was fair and tr buy a car. It didn’t feel like I was buying a car because it was not your typical yucky experience. He was completely honest, pricing was fair and transparent which is very hard to find these days when buying a car. I drove in 6 hours to buy from Joseph and this dealership. I was planning to buy based on the online e-price but Joseph called me and told me the president’s day sale was an even better price. He could have taken advantage of me not knowing but he didn’t. Stand up guy and dealership if you ask me! More

by Brian Land Verified Customer Verified Customer

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My experience with Joseph is excellent. But not happy with negotiated price. We negotiated for crv hybrid sport. When we opted for higher model of sport L the sells person instead of retai But not happy with negotiated price. We negotiated for crv hybrid sport. When we opted for higher model of sport L the sells person instead of retaining the same discount offer reduced the discount to squeeze out more from us. This behavior is bit weird. every where any customer opts for higher model gets more discount or release retain the same discount as for the original offer More

by sp_ghosh Verified Customer Verified Customer

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Joseph was really accommodating and patient with our questions, timings and requests. He got us a deal that we just couldn't pass on it. Very happy with the experience! questions, timings and requests. He got us a deal that we just couldn't pass on it. Very happy with the experience! More

by ernesto.pereirinha Verified Customer Verified Customer

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Both Joseph & Shelby were excellent to deal with and made the purchase process easy and efficient. the purchase process easy and efficient. More

by BETTYWALLACE1103 Verified Customer Verified Customer

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Excellent communication with all concerned with the purchase of our vehicle. Joseph, Shane and Nick come highly recommended if you are considering a purchase at Lou Sobh Honda. purchase of our vehicle. Joseph, Shane and Nick come highly recommended if you are considering a purchase at Lou Sobh Honda. More

by wright Verified Customer Verified Customer

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Mr Joseph Allen is an excellent sales professional. His communication and explanation on questions asked were clear. He was easy to contact through the whole steps resulting in the purchase of our vehi His communication and explanation on questions asked were clear. He was easy to contact through the whole steps resulting in the purchase of our vehicle. More

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by BRANDONLEEWHITE1996 Verified Customer Verified Customer

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Exceptional customer service. We really enjoyed the buying experience. Very knowledgeable and helpful staff; would absolutely recommend Lou Sobh Honda. We really enjoyed the buying experience. Very knowledgeable and helpful staff; would absolutely recommend Lou Sobh Honda. More

by radhika.knair Verified Customer Verified Customer

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Great experience with the dealer. I started talking to them in the a.m. and we had a deal done that day. I started talking to them in the a.m. and we had a deal done that day. More

by abardakjy Verified Customer Verified Customer

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We drove from Richmond, VA to Cumming, GA on vacation with the plan to “hopefully” buy a new 2025 Honda Odyssey. (Low inventory and no break from full MSRP pricing pushed us out of Virginia). The e-Q with the plan to “hopefully” buy a new 2025 Honda Odyssey. (Low inventory and no break from full MSRP pricing pushed us out of Virginia). The e-Quote we received for the 2025 and my 2013 trade in was a first for me in 30 years - low pressure, “here’s our offer” was remarkable. The final estimate was close, and very fair for both Lou Sobh and us. Overall, fabulous experience with the Lou Sobh dealership. The salesman, Joseph Allen was exceptional. He almost immediately texted me after the eQuote (at my request) and kept the comms very high and quality through the process. The Honda auto quality sells the product, the Honda salespeople facilitate the transaction. Great job to Joseph for the December 2024 salesperson of the month - we were happy to hear we helped this fine salesman with the 12/2024 award. Our Finance Business rep, Andrew Fabec, who finalized our loan, paperwork, and got us on our way was an absolute magician. He was able to quickly find the Virginia DMV paperwork needed to complete the transaction for us in Cumming, GA (out of state). The iPad/electronic process was excellent and we were on our way. (Thanks again, Andrew!) Negative: Honda Finance/Fraud department. We had to wait 6 hours (!!!!) for Honda Fraud to verify our Credit Report Un-Freeze and Identity to complete the loan. (I had a backup plan with Navy Federal Credit Union and they completed this task in 5 minutes). Dear Honda Fraud - my wife was in a Honda dealership with her ID… why did it take you 6 hours to call us? (This almost cost Lou Sobh and us this deal). This wait drove my “average” score below for Honda Finance Corporation. No fault to the Lou Sobh dealership. Overall, when my 2017 Honda Ridgeline Black Edition needs to be updated (love my truck), I would again drive to Cumming, GA for another Lou Sobh deal. Quality cars, excellent customer care, my kids loved your hot chocolate, and wife loves her new 2025 Honda Odyssey Elite. I bought my 2013 Honda Odyssey touring in Knoxville, TN brand new and traded it with 221,000 miles. Kids were very sad to see their “old van full of memories” go to a new home, but we love our updated 2025. We’re headed back to Virginia today and loving the ride! I added a Google Review, Instagram hashtag posting, and Facebook comment on the Lou Sobh facebook page. Thanks again, Joseph Allen! I’ll come see you when I’m ready to upgrade my 2017 Honda Ridgeline! More

by patrickh34 Verified Customer Verified Customer

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