Joselyn Santos
Joselyn Santos at INFINITI of ONTARIO

Joselyn Santos

Service Consultant

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

4.6
72 Reviews
4.6

72 Reviews

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Spanish Spanish

72 Reviews of Joselyn Santos

April 17, 2025

Dealership Rating
Employee Rating

Always a pleasure to walk in this facility. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. More

by Jose c valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olivia Leon, Mike Longridge

Apr 22, 2025

INFINITI of ONTARIO responded

Jose, Thank you for taking the time to post your 5 stars review and kind comments about Mike on our service team. I will make sure to share your post with Mike and the team, I know how much they appreciate a great 5 star... Thank you again, Cordy Cerami

March 24, 2025

Dealership Rating
Employee Rating

I bought my QX60 in 2019 and have been bringing it to Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, More

by Bin X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Longridge, Brooke Ranger

Mar 29, 2025

INFINITI of ONTARIO responded

Bin, Thank you for taking the time to post such kind thoughtful reviews. Thank you also for your continued support over the years. I will be sure to share your incredible accolades with Mike and the entire service team. I know how truly grateful they will be... Thank you again, Cordy Cerami

January 11, 2025

Dealership Rating
Employee Rating

Want to give kuddos to Service Department Jocelyn Santos, from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do whi More

by Mabeltorres76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

INFINITI of ONTARIO responded

Mabel, Thank you for the kind words and acknowledging our team member Joselyn. I will be sure to share your post with her and I know how truly grateful she will be. Thank you again, Cordy Cerami

December 12, 2024

Dealership Rating
Employee Rating

Andrew, Mike, and the entire service team have provided me exceptional service and customer support. As a long-time customer, they've kept me up to date on my vehicle's needs and given me complete confiden More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

INFINITI of ONTARIO responded

Lloyd, Thank you for your continued support and taking the time to post your kind comments. You have mentioned too many names to repeat, but you can count on me sharing your accolades with the entire team... Thank you again, Cordy Cerami

November 30, 2024

Dealership Rating
Employee Rating

I live in Anaheim but l don’t mind going to Ontario to get my Qx50 serviced due to the great costumer service from Jocelyn and service staff. More

by epistle.thatch-0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

INFINITI of ONTARIO responded

Thank you for coming out from Anaheim and taking the time to post your very kind review. I will be sure to share your post with Joselyn and the team, I know how truly grateful they will be... Thank you again, Cordy Cerami

November 26, 2024

Dealership Rating
Employee Rating

This is my 6th vehicle lease & purchase here. Wouldn't go anywhere else. It's always been the most easygoing experience, no pressure, & and you're treated like family. From Jorge Aragon, Miki,to More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2024

INFINITI of ONTARIO responded

Greg, Congrats, I've just heard you're getting married. Thats great news. Thank you for the kind post and always having faith in us for your automotive needs. The next time you stop in, please call me so I can be here. Congrats again, Cordy Cerami

November 15, 2024

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Employee Rating

I have been going to this dealership for service of my Q70 for years and each and every time they are excellent. Communication and the quality of customer service is always top notch and their service wr More

by glenrock1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Aguillard

Nov 21, 2024

INFINITI of ONTARIO responded

Thank you for your continued support and super kind accolades about Maritza, Joselyn and the team. Your post will be shared with the entire team, and I know how much they will appreciate it. We look forward to seeing you again for your next maintenance needs... Thank you again, Cordy Cerami

October 13, 2024

Dealership Rating
Employee Rating

Arranged to have my car brought in for completion of a recall notice. Great service, well designed communication skills, and the valet service was greatly appreciated. Excellent experience overall! More

by GaryG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Ranger

Oct 18, 2024

INFINITI of ONTARIO responded

Gary, Thank you for your kind post regarding our service team and the valet services. I am very pleased that everything processed as intended. I will share your post with the team, and I know how much they will appreciate the post... Thank you again, Cordy Cerami

September 27, 2024

Dealership Rating
Employee Rating

Great people, great service, always courteous and dependable. Will always use infinity of Ontario for service. More

by orienj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

INFINITI of ONTARIO responded

Thank you for the 5 stars review and your kind accolades. I will share your post with the team, and I know how much they will appreciate it... Thank you again, Cordy Cerami

August 16, 2024

Dealership Rating
Employee Rating

John was fantastic. Excellent to work with. Grea people skills. Explained everything each step of the way and what to expect. More

by wpituch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review regarding your recent service visit. I will make sure to share you post with John and the rest of the service team, and I know how grateful they will be... Thank you again, Cordy Cerami

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