Joselyn Santos

Infiniti Ontario is a world class dealership. They are fast and skilled! Tony the Service manager will do everything he can to make sure you are well taken care. He always comes through! Ask They are fast and skilled! Tony the Service manager will do everything he can to make sure you are well taken care. He always comes through! Ask for Veronica at the service desk! She will take good care of you too! More

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Service advisor John Yarber gives excellent customer service. He works hard, and will advise honestly and will not rip you off. He goes out of his way to save you money. Im honestly at ease when I drop service. He works hard, and will advise honestly and will not rip you off. He goes out of his way to save you money. Im honestly at ease when I drop off my car to get serviced there. I know my car is in excellent hands. More

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My experience was excellent. It was a very great experience and will definitely come back for another vehicle It was a very great experience and will definitely come back for another vehicle More

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Tony and Jocelyn, staff are professional and will do their best to make things right! Had the recall notice for my QX50 while it was in their care for transmission service. They notified me there was a their best to make things right! Had the recall notice for my QX50 while it was in their care for transmission service. They notified me there was a recall and installed new engine (zero cost). Additionally, they got me a huge discount on a new transmission. The car is like brand new! Thanks Ontario, you guys are the best! More

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I love the dealership it's a great place I would tell all my friends about it my friends about it More

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Always a pleasure to walk in this facility. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. Very clean and everyone is very friendly. Mike Longridge was my service consultant this trip and he did a great job. More

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I bought my QX60 in 2019 and have been bringing it to Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Infiniti of Ontario for maintenance, inspections, and repairs ever since. The entire service team at Infiniti of Ontario is outstanding. Among them, Mike Longridge, who has been my service representative for many years, truly stands out and deserves special recognition and thanks. Mike has always been exceptionally attentive to my needs, addressing all my questions and concerns with care. He consistently provides valuable suggestions and thoughtful options for solutions. His extensive knowledge and expertise ensure that he recommends the best plans tailored for each customer. I feel incredibly fortunate to have him overseeing my car’s service. I have been thoroughly pleased and satisfied with all my experiences at Infiniti of Ontario. Thank you, Mike, and the entire team, for your excellent service! More

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Want to give kuddos to Service Department Jocelyn Santos, from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do whi from the minute I drive up she was there waiting for me. What outstands from this beautiful lady she knew exactly who I was and what I like to do while waiting for my maintenance to get completed. She ordered me my ride to Norms to have my breakfast within minutes of my arrival. The fact of her remembering after dealing with so many people. Jocelyn you provide excellent service and because of her and the staff I will continue to visit and highly recommend this dealership More

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Andrew, Mike, and the entire service team have provided me exceptional service and customer support. As a long-time customer, they've kept me up to date on my vehicle's needs and given me complete confiden me exceptional service and customer support. As a long-time customer, they've kept me up to date on my vehicle's needs and given me complete confidence in its safety and reliability. As if that wasn't enough to earn my repeat business, they're a real pleasure to work with personally. What more is there?! More

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I live in Anaheim but l don’t mind going to Ontario to get my Qx50 serviced due to the great costumer service from Jocelyn and service staff. get my Qx50 serviced due to the great costumer service from Jocelyn and service staff. More

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