Jose Vargas

5 minutes ago New Today was one of the most humiliating and hurtful days of my life. I arrived with my daughters to this dealership excited with my children to purchase a car. Two daughters with me saw tha and hurtful days of my life. I arrived with my daughters to this dealership excited with my children to purchase a car. Two daughters with me saw that I was turned away by this dealership because of this fine print on their website that indicated I had to be living within a close proximity to their dealership in order to be “eligible for their advertised sales price”. After driving 2 hours to their dealership and exchanging emails with their AI agent “Chrissy” and Internet Manager, no one forewarned me of any potential restrictions of pricing due to residency or proximity to their dealership. I don’t know how this is even legal and ethical if a qualified and interested buyer was misinformed by the way it was written on their site. I encourage all buyers to recognize this policy as well as a forced add-on of “lo-jack” on every purchase. All was not bad though because the Manager on site for today was exceptionally helpful and explained the rationale and willing to compensate for the lost time and travel. Never did ever feel disappointed and let down by a car buying experience to have a 4,500 plus up from the advertised discounted purchase price because I wasn’t from the “area” made me feel ashamed and really bothered. I hope a legal review is forthcoming of their policies and actions. Equity and equality should be the fairest practice for all buyers based on a advertised price not a small segregated group of individuals that belong to a certain geographical area and proximity to the dealership. More

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