Jose Rocha Jr

I took my Honda to Manly Honda to have the transmission fluid changed. After driving home I checked the fluid level and it was barely registering at the very end of the dip stick. I called the service advi fluid changed. After driving home I checked the fluid level and it was barely registering at the very end of the dip stick. I called the service advisor and he told me it was ok to drive the vehicle back to the dealership. I noticed on my invoice they included a part listed as “Shyft”. I asked what the part is and the service manager said it was an additive. I asked if it was made by, or approved by Honda. He replied, “no”. I was very upset that Manly added a non approved substance to my transmission, especially since they didn’t ask me if I wanted it. They just included without my permission and they charged a fee for it. I called Honda HQ and they told me that additives should not be added to the transmission fluid. It is unethical for Manly to add a substance that has the potential to damage the transmission without the consent of the vehicle owner. More

by BOBCAT59 Verified Customer Verified Customer

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Gracias por su servicio al cliente , sugeriencia prover transporte a los clientes seria un apoyo grande en lugar de connectarnos con uber. Gracias transporte a los clientes seria un apoyo grande en lugar de connectarnos con uber. Gracias More

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My satisfaction supersedes my previous negative review. I was frustrated that my promised one-day service turned into a problem that caused me six separate visits (at the time) to fix — and ultimately it I was frustrated that my promised one-day service turned into a problem that caused me six separate visits (at the time) to fix — and ultimately it took EIGHT trips. But with the repair finally being done right, management’s apology,, and management’s expression as to the unfortunate circumstances being a learning experience, I am pleased to be able to recommend Manly Honda with a top review. They really do have good people, and the waiting area is very pleasant. More

by DATAGUYY Verified Customer Verified Customer

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I have received nothing but top-notch service from this dealership. I go out of my way (160 miles r/t) to bring my car here. dealership. I go out of my way (160 miles r/t) to bring my car here. More

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David is knowledgeable and helpful. I worked with him to service two civics and my odyssey. He got me in and out relatively quickly Thank you David! I worked with him to service two civics and my odyssey. He got me in and out relatively quickly Thank you David! More

by Kategrosbalthazard@gmail.com Verified Customer Verified Customer

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Easy to schedule service online, good communication, and freshly baked cookies :) Honest, professional service. Nice that they have a record of all my vehicle services. freshly baked cookies :) Honest, professional service. Nice that they have a record of all my vehicle services. More

by RADIODAVE Verified Customer Verified Customer

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Gracias x siempre ayudarme con mi carro y ser muy amables gracias a ustedes siempre está en buen estado y confío en ustedes gracias a ustedes siempre está en buen estado y confío en ustedes More

by ARACELI1011171 Verified Customer Verified Customer

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Jose Rocha was extremely helpful and treated me with respect and professionalism. Employees like him, she be acknowledged! respect and professionalism. Employees like him, she be acknowledged! More

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Jose Rocha is a great asset to this dealer. He always treat you as a family member. Provides you with option when the service is too expensive, doing the services in two visits. He always treat you as a family member. Provides you with option when the service is too expensive, doing the services in two visits. More

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Great team no just sales person, friendly professional, helpful, real people, they are going to more than you request to help you. Thank you guys. helpful, real people, they are going to more than you request to help you. Thank you guys. More

by JUANCCRUZ12 Verified Customer Verified Customer

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