Jose Rocha Jr | Page 92

Helpful and courteous Workorder 552251, Service Advisor Jose Rocha 1397 The night before my service appointment, I had evacuated for a second time from a wildfire area in Workorder 552251, Service Advisor Jose Rocha 1397 The night before my service appointment, I had evacuated for a second time from a wildfire area in Rincon Valley. Jose is a very friendly and professional person. His conversation took care of business while conveying an honest concern for those affected by the wildfire. More

by DANJDRUMMOND Verified Customer Verified Customer

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Awesome Service This is a smoothly running operation from the time I was greeted as I pulled in driveway, to the reception area where I waited to an advisor. I was a This is a smoothly running operation from the time I was greeted as I pulled in driveway, to the reception area where I waited to an advisor. I was assigned to Jose, he explained what they would do, the time involved and offered me shuttle service if I needed it. There was a cappuccino machine and cookies and a television to make the wait easier. After the service was completed, Jose went over what was done and I paid the bill. I was very impressed! More

by ISELA_COOK Verified Customer Verified Customer

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Very good The service was good it the seller was very peasant the only think I did not like it was that he was helping 2 clients at the time. The service was good it the seller was very peasant the only think I did not like it was that he was helping 2 clients at the time. More

by CANDELARIAPEREZ91 Verified Customer Verified Customer

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Very pleasant experience Service was fast and reasonable. The waiting area has free wi-fi, cookies, and coffee/hot chocolate machine. They also offer a free shuttle service. Service was fast and reasonable. The waiting area has free wi-fi, cookies, and coffee/hot chocolate machine. They also offer a free shuttle service. More

by P. Day Verified Customer Verified Customer

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fast and friendly the team was friendly knowlegable and efficient. i will return as needed to have my honda serviced and would use their sales team to purchase a new ve the team was friendly knowlegable and efficient. i will return as needed to have my honda serviced and would use their sales team to purchase a new vehicle. More

by LIZJIMENEZLCSW Verified Customer Verified Customer

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Fixed the problem I had a check engine light come on, my car wasn't running correctly. They diagnosed the problem and made the whole process easy and quick. I had a check engine light come on, my car wasn't running correctly. They diagnosed the problem and made the whole process easy and quick. More

by MILLERZACK2017 Verified Customer Verified Customer

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Excellent Customer Service The reason for my visit was a nail in the driver side rear tire of my car. Jose Rocha Jr took care of me during my visit at Manly Service Center. It w The reason for my visit was a nail in the driver side rear tire of my car. Jose Rocha Jr took care of me during my visit at Manly Service Center. It was a great experience overall. More

by ISHANJUST4U Verified Customer Verified Customer

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Oil change Jose was very professional and kept to the time frame he quoted me for the work to be done. Thank you I will be back. Jose was very professional and kept to the time frame he quoted me for the work to be done. Thank you I will be back. More

by JMD0 Verified Customer Verified Customer

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Good, but a bit expensive. I will mention first what I really liked. I felt the people handling my car were well qualified and good at what they do. I also appreciated that I I will mention first what I really liked. I felt the people handling my car were well qualified and good at what they do. I also appreciated that I was given a rental car to use, since the work to be done was going to take longer than expected. This is what didn't set well with me. When I first came in for the appointment, I was told to wait until my name was called. I waited for half an hour then decided to say something to someone. Then I was helped. Second, I had been quoted a price for the parts needed for this repair, which I had paid for and these were sent for before my appointment. Late on the day my car was being serviced I received a phone call saying that the wrong part had been ordered and the new part would cost much more money. This was a disappointment, but I realize that this happens sometimes. I am satisfied with the work done, and I love my Honda Fit. More

by WILSON9993 Verified Customer Verified Customer

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Airbag indicator light remained on. Jose was pleasant to deal with. He was efficient and described the problem. Even though I had to return for a second visit, I am completely satisfie Jose was pleasant to deal with. He was efficient and described the problem. Even though I had to return for a second visit, I am completely satisfied. More

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