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Jose Rocha Jr
Refer Me
921 Reviews
I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!
Read moreDealership Experience
8 yrs, 2 mos
Industry Experience
12 yrs, 6 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
921 Reviews
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921 Reviews of Jose Rocha Jr
November 22, 2024
I’m definitely happy about how manly is taking care of my cars since 2001, I’ll recommend it to any body that really wants to keep their cars up and running. Service advisor very professional and wonderful cars since 2001, I’ll recommend it to any body that really wants to keep their cars up and running. Service advisor very professional and wonderful attitude, helpful and knowledgeable. Thanks Manly!!!!!! More
by FCHICO7
Other Employees Tagged: Dave Ashby, Lucia Chavez Lopez
November 13, 2024
Best dealer in north bay, professional service, and great service advisors, friendly and knowledgeable, great attitude. I definitely recommend Manly Honda in Santa Rosa for your future car services. service advisors, friendly and knowledgeable, great attitude. I definitely recommend Manly Honda in Santa Rosa for your future car services. More
by FCHICO7
Other Employees Tagged: Dave Ashby, Lucia Chavez Lopez
Verified CustomerOctober 09, 2024
They lost track of my repair part on back order but got back on track and made good on everything as originally stated. They worked as a team to give me a loaner car while my car was in repairs and went ou back on track and made good on everything as originally stated. They worked as a team to give me a loaner car while my car was in repairs and went out of their way to replace my missing key fob ring! I walked out very impressed with such great customer service they provided! These guys rock! Thanks Jose, Carlos & Olivia! More
by BTONGSF
Other Employees Tagged: Carlos Martinez, Olivia Molinaro
October 03, 2024
Was great experience. Amazing as always no complaints fast and friendly, clear and professional than you Amazing as always no complaints fast and friendly, clear and professional than you More
by JUANCCRUZ12
Other Employees Tagged: Carlo Verde
September 10, 2024
I got my first new car here, I'm not dissapointed! Awsome job eveyone! I'll be back! Awsome job eveyone! I'll be back! More
by glorial23338
Other Employees Tagged: Olivia Molinaro
August 29, 2024
Whether it’s for scheduled maintenance or a surprise visit, I’ve never been disappointed by Manly. I’ve never had any surprises, they keep me updated from start to finish. visit, I’ve never been disappointed by Manly. I’ve never had any surprises, they keep me updated from start to finish. More
by Tamara
Other Employees Tagged: David Montenegro
August 15, 2024
The Manly Service department as a whole has failed me as a loyal customer, from the Customer Service representative, to the techs, and management. I brought in a 2024 Pilot with a defective steering box fo a loyal customer, from the Customer Service representative, to the techs, and management. I brought in a 2024 Pilot with a defective steering box for warranty, after only 3 months of driving it. My only requests were, please communicate and be transparent about the process. No communications what so ever unless I initiated. On the 4th day, I find out that techs had damaged my vehicle. Not just a ding or scratch but, smashed hood, smashed windshield, damaged front grill and side fender. OK, I understand stuff happens but let's just take care of it asap, I thought. Long story short, its still at the body shop and still waiting on parts, going on two months. All I keep hearing is, just one more part and it'll be "just like new." Where is the transparency? It was new when I brought it in. If there was a negative star, I would have score that. The only reason why I gave a one star, is because of Jose Rocha. Even though he wasn't my service rep, he took it upon himself to call me and communicate with me. I will be giving him a 5 star but the service department deserves and "F"! If you don't believe me, I have pictures. There is more, but for my mental health. I will stop here. More
by SVANG6649
July 02, 2024
The people at Honda are always very friendly a d helpful. Never have to wait very long to get my car serviced. Never have to wait very long to get my car serviced. More
by ANGEL2LIBRA
Other Employees Tagged: Dave Sambad, Tom Henschel, Denise Rice , David Montenegro
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