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Jose Otero
Jose Otero at Vera Buick GMC
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Jose Otero

Sales Associate

Vera Buick GMC

300 S University Dr
Pembroke Pines, FL 33025

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Jose Otero

December 23, 2024

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Employee Rating

Not happy with the trade in deal the salesman told me he was going to give me 4000 thousand for my second car and only gave me 2000 thousand that’s the only problem I had More

by brianmaguiar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giuseppe Higuera

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Dec 23, 2024

Vera Buick GMC responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Experience The Vera Difference Jorge Morales General Sales Manager

December 19, 2024

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The whole experience with Vera was great. Jose Otero was very responsive and got us the deal we were looking for. Ulysses was super knowledgeable and helpful through the finance piece of it More

by mindya1230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ulises Soza, Giuseppe Higuera

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Dec 20, 2024

Vera Buick GMC responded

Here at Vera Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

December 08, 2024

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My experience at Vera with the service advisor Conrad was absolutely amazing! I highly recommend this advisor! Make sure to ask for him, he will give you family treatment! Thank you Conrad!!!! More

by CARDMAGIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2024

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Conrad delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 09, 2024

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Employee Rating

Excellent experience Jose was fantastic made it happen quickly. He found and delivered the buick we wanted . More

by DEBBIEV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ulises Soza

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Oct 10, 2024

Vera Buick GMC responded

Debbie, Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with great service. We thank you for choosing Vera Buick GMC! Experience The Vera Difference Jorge Morales General Sales Manager

September 29, 2024

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Employee Rating

Very accommodating professional on all levels and high quality from the moment you walk in the dealership to follow up after delivery. Really enjoyed my experience leasing from Vera Motors efficient and r More

by mart1188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Ulises Soza , Robert Gillis

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Sep 29, 2024

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Jorge Morales General Sales Manager

June 21, 2024

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Employee Rating

very good fast and professional service Conrrad was my advisor and was very professional thank you.. More

by mainteriors46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2024

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Employee Rating

Great customer service. I will definitely do business with them in the near future. Thanks Vera More

by rtbovas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Carlos Rivera, Moises Ceballos

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Jun 13, 2024

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Jorge Morales General Sales Manager

April 25, 2024

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Employee Rating

Great experience. Jose has been exceptional in the service. Definitely going to come back again for the next one! More

by Zohra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz

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Apr 26, 2024

Vera Buick GMC responded

Thank you, Zohra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Jorge Morales General Sales Manager

April 10, 2024

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Employee Rating

This is my 5th vehicle from Vera and I keep coming back not for there professionalism but because how genuine everyone is. More

by a.ferran005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

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Employee Rating

If you have a diesel truck, make sure you’re very specific with your service advisor on getting your truck serviced. If you have a 3500 with an 8 foot bed definitely do not go to the dealership you c More

by EZP1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jorge Morales, Gabino Ramos , Riley Alter

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Feb 25, 2024

Vera Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

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