Jose Medina

This is by far one of my best experiences at a dealership…Jose (sales rep) was attentive, listened to my needs and was not pushy at all. dealership…Jose (sales rep) was attentive, listened to my needs and was not pushy at all. More

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I post 1 start because I can't post zero, it's the worse dealership, they are liars. I went to by a car and I already had the loan approved by my bank, they told me that if I did it with Kia they could give dealership, they are liars. I went to by a car and I already had the loan approved by my bank, they told me that if I did it with Kia they could give me the same or lower interest rate, I told them that I did not want to run my credit, but I gave them permission to do it JUST ONCE, I told them this more than 10 times. When they gave me the papers to sign, they showed me that they ran my credit twice, with Kia and with another bank, it was without my authorization, when I complained about this, they started laughing at me and said that it wasn't his fault. When I looked at the papers from the second bank, they had taken of $1,250 because they only gave it rebate with Kia financing and according to the person who did it, he didn't know that because he was a new worker. Additionally, they charge $1299 for papers fees (other dealerships does not charge it), they miscalculated the taxes (obviously too much). As I was discovering everything they were doing wrong, they became more and more rude until I got tired, and I left. At that moment I went to another Kia (Newburgh) and showed them all the paperwork that I supposedly had approved from Kia and they told me that Kia denied my loan, so, the other dealership lied more than I thought, because they ran my credit without my permission because I was not approved, and they still want to make the finance. Please do not go to Danbury Kia, you are going to pay a lot more money than any other dealership. More

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Jose was very informed, polite and gave great service. I feel like I got a great deal! I feel like I got a great deal! More

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Jeremy, Brian and Jose were fantastic ,would highly recommend Danbury Kia to anyone looking for great sales and service departments recommend Danbury Kia to anyone looking for great sales and service departments More

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Jose, the sales person that I talked to over the phone I met him in person and he was very honest. He gave me the best deal possible. I am very happy with the car that I bought from him. I met him in person and he was very honest. He gave me the best deal possible. I am very happy with the car that I bought from him. More

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My service consultant / advisor was very detailed, on time and provided end-t-end professional service . time and provided end-t-end professional service . More

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Great experience. Very professional and knowledgeable. Would recommend to others looking for a new car. Very professional and knowledgeable. Would recommend to others looking for a new car. More

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I got my car at this dealership and come back for the service because I feel right at home because they know how to take care of there customers here service because I feel right at home because they know how to take care of there customers here More

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Overall great experience. It was different buying the loaner car but the dealership worked with my concerns to make me feel comfortable. It was different buying the loaner car but the dealership worked with my concerns to make me feel comfortable. More

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The best thing I can say about Jose is that he respected the speed we wished to work at in buying a new car. We walked into Kia and told him that we were in the early days of searching for an EV but needed the speed we wished to work at in buying a new car. We walked into Kia and told him that we were in the early days of searching for an EV but needed to get the lay of the land. He showed us multiple cars, answered our questions and gave us his contact information to keep in touch. No high pressure, no scare tactics. Just honesty and straightforward answers. More

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