Coral Springs Nissan

Is nice and friendly very knowledgeable of what they doing and not trying to ripp you off doing and not trying to ripp you off More

Here is an email from Sergio Rodriguez to me on 8/14/24: Sergio Rodriguez From: sergior@drivecsamauto.com To: xxx2000@yahoo.com Wed, Aug 14 at 10:27 AM On the Nissan Rogue I can offer 8/14/24: Sergio Rodriguez From: sergior@drivecsamauto.com To: xxx2000@yahoo.com Wed, Aug 14 at 10:27 AM On the Nissan Rogue I can offer you $298 a month with $0 down! Or I can offer you a Nissan Altima with $ 0 down for $ 238 a month! Let me know what you think? **We will beat any genuine deal by $850 on a purchase or $20.00 monthly on a lease payment. Limited time offers! Call me for details ** Buy your next vehicle from the comfort of home CLICK HERE to get started Sergio Rodriguez Coral Springs Nissan Direct: (954) 796-6910 Email: sergior@drivecsamauto.com When I arrived at the dealership it was apparent that it was a giant bait and switch with the numbers suddenly jumping into > $700 down payment and close to $100 more a month. I immediately headed toward the door but was approached outside by another sales associate who while he did not offer me the numbers that Sergio wrote in his email nevertheless presented me with a more reasonable offer. This was particularly disappointing considering this was the THIRD Altima which I leased since April of this year at this dealership. Fast forward 3 weeks to 9-9-24 and I'm trying to find my account number so I can set up my account with NMAC online to pay my lease. The online HELP states 3 things: (1) I can get my account number from a WELCOME LETTER which I never received (2) I can go to a previous online account and go to MANAGE VEHICLES-didn't work when I entered the VIN (3) I can call customer service to get my account number. The 1st thing the BOT asks me is "WHAT IS MY ACCOUNT NUMBER?" So I called Sergio Rodriguez who informed me to call back in a few minutes because ACCOUNTING does not open until 10 AM and it was 9:58 AM. I called back at 10:10 am and Sergio transferred me to ACCOUNTING. A lady who didn't know her xxx from her elbow told me that the ONLY person who could help me was George Lopez and transferred me to his line. Naturally I got voice mail and left a message. That was yesterday-no call back. More

Employees were very helpful ,nice and professional giving me an excellent customer service .Hanni was excellent giving me an excellent customer service .Hanni was excellent More

I was vey pleased with the entire process. Thanks again for your staff .I will come back. Thanks again for your staff .I will come back. More