Jose Lopez
Jose Lopez at Mazda of New Rochelle
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Jose Lopez

Sales Professionofessional

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Jose Lopez

September 10, 2024

Dealership Rating
Employee Rating

jose was the absolute best, him and lily we super helpful with me buying out my lease! More

by Olivia Gunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily M

Sep 10, 2024

Mazda of New Rochelle responded

Thank you, Olivia! We're thrilled to hear that Jose and Lily provided such great assistance with your lease buyout. We appreciate your feedback!

July 31, 2024

Dealership Rating
Employee Rating

Excelente servicio al cliente, Gracias José por su excelente atención y efectividad en el proceso More

by jmgj753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily M, Kenneth Lopez

Aug 01, 2024

Mazda of New Rochelle responded

¡Gracias por tu reseña! Nos alegra saber que José te brindó un excelente servicio y atención. Apreciamos tu confianza en Mazda of New Rochelle.

July 16, 2024

Dealership Rating
Employee Rating

Jose was a pleasure to work with. He answered all our questions. I purchased a Mazda certified 2021 CX-5 for my daughter we are very happy with our purchase. More

by Capenasp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 19, 2024

Mazda of New Rochelle responded

Thank you for sharing your positive experience! We're thrilled to hear that Jose provided excellent service and answered all your questions. Congratulations on your Mazda Certified 2021 CX-5! We're delighted that you and your daughter are happy with your purchase. If you need anything in the future, don't hesitate to reach out. Enjoy your new car!

April 26, 2024

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"In general, they are good to deal with, except for some sales representatives you have to be careful with. The sales manager, Kenneth Lopez, is really nice, and the sales rep, Jasper, is also nice." More

by fadycpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily M, Kenneth Lopez , Angel

Apr 27, 2024

Mazda of New Rochelle responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

March 14, 2024

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Employee Rating

I am so fortunate that my closest Mazda dealership has excellent services. My sales rep was very patient in introducing my target vehicle and answered my consistent questions. Also, the finance staff taug More

by xs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mazda of New Rochelle responded

Hello, Thank you for your wonderful review! We're delighted to hear that you had an excellent experience at Mazda of New Rochelle. Providing exceptional service and addressing your questions is our priority. We appreciate your support and look forward to serving you in the future. If you have any further questions or need assistance, feel free to reach out.

February 01, 2024

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Employee Rating

Terrible service, don’t respond to phone calls and my car sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats whe More

by MDan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2024

Mazda of New Rochelle responded

We're truly sorry to hear about your experience, and we apologize for any inconvenience caused. This does not reflect the level of service we aim to provide to our customers at Mazda of New Rochelle. Please know that we take your feedback seriously and will address these issues internally to ensure they are resolved. If there's anything we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out to our Service Manager at (914) 826-8100. Your satisfaction is important to us, and we appreciate your continued support.

January 18, 2024

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Employee Rating

Just got my second vehicle from Mazda of New Rochelle and had a great experience. Thank you Jose for making the exploration and decision making process easy. Jose was also attentive and talkative and made us More

by yoandriph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2024

Mazda of New Rochelle responded

Thank you for your kind words! We're thrilled to have assisted you with your second vehicle purchase at Mazda of New Rochelle. It's great to hear that Jose provided excellent customer service, making the exploration and decision-making process easy for you. We appreciate your recommendation and are delighted to have made you feel at home during your visit. If you ever need further assistance or have any questions, feel free to reach out. Safe travels in your new Mazda!

January 02, 2024

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Employee Rating

Very though. Great follow up service. Low pressure. A pleasure to do business with. Would highly recommend More

by csimons0925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily M, Charles Cunningham, Ashley Cabral, Darwin Flores, Rosslin Pierre, Ashely Cabral , Gary Akhijanian, Erick Carbonell, Henry Lopez

Jan 04, 2024

Mazda of New Rochelle responded

Thank you for your positive feedback! We're pleased to have provided a thorough, low-pressure experience at Mazda of New Rochelle. If you have any further comments or needs, please let us know. We appreciate your recommendation and thank you for choosing us!

November 23, 2022

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Employee Rating

Do not buy anything from here, i bought my car last October and recently was going to trade it in for a new car. They looked up the car fax and it showed that it was hit in 4 locations but when i got t More

by salcicero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

July 29, 2022

Dealership Rating
Employee Rating

Fast service, I arrived at 9:00AM and was out before 11:00AM. They provide wifi and work stations so you can conveniently work while your car is being serviced. More

by Dennis O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Lopez, Michael Spatola

Jul 29, 2022

Mazda of New Rochelle responded

Hi Dennis, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Thank you, and have a fantastic day!

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