Jose Hernandez

Brandon was insightful and super patient, which is everything I needed to feel the confidence and excitement about my new car. All the moving parts in the decision making process have all led me to fe everything I needed to feel the confidence and excitement about my new car. All the moving parts in the decision making process have all led me to feel extremely happy with my new car. More

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I had such a great experience at DCH Paramus Honda and absolutely LOVE my beautiful new 2025 HR-V! Hamad Deeb really went above & beyond throughout the entire process! I am a single girl who had a terribl absolutely LOVE my beautiful new 2025 HR-V! Hamad Deeb really went above & beyond throughout the entire process! I am a single girl who had a terrible experience at another dealership, so I was hesitant and nervous to go through the car buying process again, but Hamad was very understanding and patient with me and guided me each step of the way. He found the exact car I wanted in another town and arranged to have it brought in and even came into work on his day off so that I could get the car as soon as possible! He also spent a lot of time explaining each and every feature of the vehicle with me to ensure I knew how to properly use all the safety & entertainment features. I also can't thank mechanic Anthony Colon enough for all of his help & guidance with my former vehicle that I traded in and his advice on purchasing the new HR-V! He is such a knowledgeable & trustworthy mechanic who genuinely cared to make sure I was safe! I definitely recommend asking for both of them at this dealership :) More

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Great experience start to finish! Thank you to the sales team, Hamad and Jose for making the entire process smooth and stress free. =) Thank you to the sales team, Hamad and Jose for making the entire process smooth and stress free. =) More

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Thanks Osvandy for my new Pilot , Excellent and Great Sales Person! Highly recommend him. If you want to buy Honda!! Go DCH Paramus ! And ask for him… Sales Person! Highly recommend him. If you want to buy Honda!! Go DCH Paramus ! And ask for him… More

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Great service was a quick nice buying a car experience. I enjoy it thanks alot I enjoy it thanks alot More

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What an outstanding experience from start to finish. Alex Bernabe, my Client Advisor was the most professional sales rep I’ve ever had, it was such pleasure of working with him. I also had the great pleasure Bernabe, my Client Advisor was the most professional sales rep I’ve ever had, it was such pleasure of working with him. I also had the great pleasure of meeting the managers Chong Lee, Jose Hernandez, and Matthew Hunziker who also went above and beyond for my automotive needs. Thank you all at Paramus Honda for exceeding all my expectations!!! More

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An exceptional car buying experience! Our Client Advisor Alex Bernabe and Managers Matthew, Jose and Chong exceeded all our expectations. Thank you Paramus Honda for being #1. We love our Honda Civic! Alex Bernabe and Managers Matthew, Jose and Chong exceeded all our expectations. Thank you Paramus Honda for being #1. We love our Honda Civic! More

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My daughter purchased a car there, whoever did the oil change didnt secure the oil lid under her car and while driving on Route 3 the lid came off, luckily she didnt get into an accident, she went to the change didnt secure the oil lid under her car and while driving on Route 3 the lid came off, luckily she didnt get into an accident, she went to the dealer and they claim she most have hit something and were charging her $380 to replace it, i called 3 times to be transfered by a bitter old lady they have as the operator to the manager Jose Hernandez who doesnt return phone calls, whrn i called a 4th time i was transfered to the service manager Michael Deanelis who refused to take my call and kept going back and forth with the person that answers the phone , how can you run a business like this, so if you decide to go to this dealer keep in mind that after they take your money and you walk out the door you are on your own, they dont take responsibility for their lack of self ethic More

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the best place to buy a car and I recommend that you ask for jose hernandez he will help you find the car and the price you are looking for for jose hernandez he will help you find the car and the price you are looking for More

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Can't trust them I really wanted to have a good experience here and fully expected to. Unfortunately, my salesman Diego fed me flat out lies about the condition of the I really wanted to have a good experience here and fully expected to. Unfortunately, my salesman Diego fed me flat out lies about the condition of the used car I bought, i spent hours waiting at the dealership for my car and had to come back the next day because the work that was supposed to be done to it was never done and even then when i picked it up some of the work wasn't complete. John who tried selling me a warranty package promised me information about work done on the car that he never delivered and also lied to me about having 30 days to bring my car back if there were problems with it. He also failed to provide me the proper paperwork i was promised when picking up my car. When i questioned the missing information i was told that they couldn't provide it but i could see the information on the car fax they finally gave me after several phone calls. When i read the car fax, the dealership has reported false information about what work was done to the car as some of the items they listed as completed, were not done. After taking the car to be looked at at another honda dealership i found out that the car needs all new shock assemblies, the breaks i was promised were brand new were not in fact the back brakes were so bad i have to get the work done asap. Finally, i called the sales director Jose and he let me know i did in fact have 30 days to bring any issues to the dealership and promised to called me to schedule an appointment to get it fixed. This was on monday, i have left messages for him every day for the last 6 days and he has not answered or returned my call. Maybe this place is good for buying new cars but their customer service is awful and they tell you flat out lies about the car you are purchasing just to sell it to you. They also lie about your options just to sell you a warranty. They were paid in full for the car and now i have to spend an additional $2000 to $3000 to fix the car. Don't trust these people you will be very disappointed. More

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