Jose Gomez

I’m really sorry to write unpleasant experience with this dealer today and I’m still not believing that a dealer sending fake Quotation and asking customers to come for purchasing a car and confirming availa dealer today and I’m still not believing that a dealer sending fake Quotation and asking customers to come for purchasing a car and confirming availability but than when you get here they says sorry the car is not available our sending email and texting was completely doesn’t make sense. In addition making appointment for test drive at 10:00am but when the customer get to the dealership from long distance LA and waste a day to make deal that has been done almost 90% online than the dealership says sorry that the car is not available so put yourself instead of me and think if it happens with you then what will you do? I’m sorry to say that but unfortunately I realized miss management and unqualified people leading this dealership which is not aware of his dealership stocking and what’s going on there . Regarding this situation I’m not just writing this review and attaching evidences and supporting documents from dealer, I will share my unpleasant experience with BBB ,other organizations and Toyota customers feedback review as well as dealership google reviews. Hope my feedback brings different perspectives on dealership for customers and management. Not appreciated at all and never recommend anyone to come here or deal with it. More

Report | Print

Derek was not pushy , listened to my needs and made the whole experience fair and enjoyable!! I would highly recommend Derek! whole experience fair and enjoyable!! I would highly recommend Derek! More

Report | Print