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Jose Enriquez

Overview Reviews (118) Inventory (159)

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Jose Enriquez

Jose Enriquez | Page 5

Sales Representative

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8

118 Reviews

Overview Reviews (118) Inventory (159)

Dealership Experience

7 yrs, 6 mos

4.8

118 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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118 Reviews of Jose Enriquez

October 14, 2024

Dealership Rating

Employee Rating

Everyone there was very polite, friendly and great service! They listened to my expectations. We took our time. I was satisfied with my car choice! service! They listened to my expectations. We took our time. I was satisfied with my car choice! More

by BEBE.TANGLAO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lily Bandea, Jesus Rosales

Oct 18, 2024 -

Nissan of Torrance responded

Hello, congratulations on your new vehicle! We are happy to have provided an excellent experience and glad to have met your vehicle expectations. Thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 12, 2024

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Employee Rating

Amazing Team! They will take care of you, visit them for your next car purchase. They will take care of you, visit them for your next car purchase. More

by HERNANDEZMAYRA185

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Gonzalez, Lily Bandea, Jesus Rosales , Jesus Duarte, Jimmy Vasquez, Josie

Oct 18, 2024 -

Nissan of Torrance responded

Hello Mayra, thank you for choosing Nissan of Torrance to assist you with your vehicle purchase. We appreciate you taking the time to leave us this excellent feedback and are happy to have you as part of the family. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2024

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Employee Rating

Nissan of Torrance was amazing they helped me get into a nice Nissan Altima it was a very smooth experience I am grateful 🙏🏾 ask for Adrian he is super helpful. nice Nissan Altima it was a very smooth experience I am grateful 🙏🏾 ask for Adrian he is super helpful. More

by Kawannachildress88

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Jimenez

Oct 10, 2024 -

Nissan of Torrance responded

Congratulations on your Nissan Altima and welcome to the Nissan of Torrance family. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let others know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

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Employee Rating

Excellent customer service and great communication. Great experience. First time buyer and I will refer my friends Great experience. First time buyer and I will refer my friends More

by FRANKEPRATER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Navarrete

Oct 12, 2024 -

Nissan of Torrance responded

Hello Frank, congratulations on your brand-new Nissan Kicks and welcome to the Nissan of Torrance family. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 26, 2024

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Employee Rating

Nissan Torrance is the best Nissan Dealership I have visited. They are so friendly and they go above and beyond for their customers. visited. They are so friendly and they go above and beyond for their customers. More

by 13RHGILLON13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Becerra, Capri Blas, Marcel cruz, Jesus Duarte, Adrian Jimenez, Mandez Jones, Ricardo Lopez

Sep 29, 2024 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We truly appreciate your support and business. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 23, 2024

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Employee Rating

Vert professional and did not waste any time. Not only that, but they got me the best interest rate for my credit score. Not only that, but they got me the best interest rate for my credit score. More

by GAETA.LORENZO56

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neysan Sassani, Jesus Rosales , Anthony Becerra, Marcel cruz, Jesus Duarte, Adrian Jimenez, Mandez Jones, Ricardo Lopez, Robert Navarrete

Sep 29, 2024 -

Nissan of Torrance responded

Hello Lorenzo, we're glad you had such a wonderful experience with us! Thank you for sharing your positive experience with our team, it means a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 13, 2024

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Employee Rating

Jose Enriquez is very professional and caring. He made me feel confident that I would be well-cared for. He’s the best. I’m telling all of my friends! He made me feel confident that I would be well-cared for. He’s the best. I’m telling all of my friends! More

by MS.LESLIE.CUNNINGHAM

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lily Bandea, Jesus Rosales , Jesus Duarte

Sep 17, 2024 -

Nissan of Torrance responded

Hello Leslie, we're glad to hear we delivered such a great experience. Your satisfaction is always our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.' Kind Regards, Elizabeth Reyes Customer Relations Manager

September 12, 2024

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Employee Rating

The service department provided great service, and I also had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an amazing deal from Torrance Nissan, my experience was almost ruined by Lily Bandea. She had a negative attitude and seemed to struggle with basic computer tasks, which resulted in a significant waste of time for me. Instead of efficiently printing the necessary paperwork, she repeatedly called people over the phone for assistance and tried multiple printers before finally resorting to using a computer directly connected to a printer. This prolonged my wait, as there were three people ahead of me, and I ended up staying at the dealership from 10 am until almost 9 pm, despite being ready to make my purchase at 1 pm. It was frustrating to encounter a situation where there were plenty of staff available to sell and service cars, but only one person handling the finance department with a terrible attitude. More

by KILLERGORILLA2002

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lily Bandea , Richard Burns

Sep 14, 2024 -

Nissan of Torrance responded

Thank you for taking the time to share your experience with us. We are glad our service team and sales team provided you with a positive experience. We sincerely apologize for any inconvenience you faced due to the issues Lily experienced with her computer or printer. We understand that technology plays a vital role in our operations, and we are committed to ensuring our team is equipped with the necessary skills to serve our clients effectively. The attitude you described is not like Lily as she has a positive attitude and is a great team player, we will be sure to address this with her. Thank you again for your valuable feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 01, 2024

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Employee Rating

Jose was very helpful he listened to me and gave me what I asked for I will send my friend and family to him thank you Jose for helping me get in my 2024 rogue I asked for I will send my friend and family to him thank you Jose for helping me get in my 2024 rogue More

by CLEOARLIE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Reyes, Chris Figueredo, Lily Bandea , Mandez Jones, Jimmy Vasquez

Jun 05, 2024 -

Nissan of Torrance responded

Congratulations on your brand-new Nissan Rogue and welcome to the Nissan of Torrance family! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 17, 2024

Dealership Rating

Employee Rating

Great customer service, thanks to Omar Jesus and the hall team, you guys are the best thanks again team, you guys are the best thanks again More

by Aduartez1

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Neysan Sassani , Jesus Duarte, Omar Gulam, Christian Herrera, Mandez Jones, Clayton Kong, Sang Lee, Jorge Martinez, Daniel Perez

May 22, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind review! We are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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