Jose Cruz

In all honesty, I love my car and happy with the purchase. However, sales person who was Derick was excited to get me into the car but didn't want to follow up with some things. He blatantly lied ab purchase. However, sales person who was Derick was excited to get me into the car but didn't want to follow up with some things. He blatantly lied about my previous trade and didn't want to return my texts. It's unfortunate that some sales people want to get you and the car out the door but don't give two licks about you once they've made their commission. More

by milithza Verified Customer Verified Customer

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Jose was great to work with, he was understanding and very good with communication. Unfortunately I didn't really get the same vibe from the rest of the dealership. I felt like management was unprofessio very good with communication. Unfortunately I didn't really get the same vibe from the rest of the dealership. I felt like management was unprofessional and pushy towards warranties. Every dealership I've ever worked with also applies a full tank of gas with every sale. If Jose wasn't such a good person to work with I wouldn't have bought anything from this dealer. The finance guy also wanted to talk poorly about sales and would throw slights at our salesman. He seemed to be pretty unprofessional throughout the transaction. Also if it wasn't the exact vehicle I wanted I don't know that I would have stayed through the experience. More

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We found the car we were looking for at ROCKY. Jose answered all our questions with patience and shared our joy in finding this car. Jose answered all our questions with patience and shared our joy in finding this car. More

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José is the man, see him for an honest and transparent sale. Thanks for treating me like a person! sale. Thanks for treating me like a person! More

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Bad business, dishonest, they do not do what they say. Offer some xx package they know you will not want to buy and that is how they sucker you. Offer some xx package they know you will not want to buy and that is how they sucker you. More

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We came down from Thornton and when we pulled up they had the vehicles we were interested in ready and warmed up for us ready to test drive. Also the team stayed late until our deal was done! All on the day the vehicles we were interested in ready and warmed up for us ready to test drive. Also the team stayed late until our deal was done! All on the day before Thanksgiving!!! More

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Really quick and really easy to talk with and get things worked out. Gave really good deals too. worked out. Gave really good deals too. More

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It was a comfortable atmosphere and Jose was very helpful. Never felt pressured on the sale. I did discover there was impact damage to the right rear panel behind the bumper. If this was notice durin helpful. Never felt pressured on the sale. I did discover there was impact damage to the right rear panel behind the bumper. If this was notice during the dealership inspection it would have been nice to have had it disclosed to me. More

by Camkel45 Verified Customer Verified Customer

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Very helpful and knowledgeable. The sale was friendly and hassle free no high pressure tactics The sale was friendly and hassle free no high pressure tactics More

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Jose, Ricky, and Eddy made the experience smooth. They worked with us on our trade in and getting the vehicle we wanted within our price range. I highly recommend them! They worked with us on our trade in and getting the vehicle we wanted within our price range. I highly recommend them! More

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