Jose Cruz
Jose Cruz at Lake Chevrolet

Jose Cruz

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of Jose Cruz

March 20, 2026

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Employee Rating

I went to do an oil change and tire rotation. But when I left there I realized that they only did an oil change and never the tire rotation. I couldn't return because I was in a hurry in my opini More

by cyntiagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

Mar 21, 2026

Lake Chevrolet responded

Thank you for sharing your experience, Cyntia. We understand your expectations for your recent service visit and how important it is that every request is addressed. At Lake Chevrolet, we aim to maintain careful attention to detail and efficiency for every service, and your feedback helps us evaluate where we can strengthen our approach. Please feel free to contact us directly to discuss your visit further. We remain focused on making every service experience positive and seamless for our customers. Sincerely, The Team at Lake Chevrolet

March 19, 2026

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my daughter dropped my toyota off at the 'wrong' dealer for maintenance - with no appt the job still got done and i appreciate it More

by thedonsgeemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Lake Chevrolet responded

Thank you for your kind words! We’re glad to hear that we could assist you with your Toyota maintenance, even without an appointment. At Lake Chevrolet, our team strives to provide exceptional service to all our customers. Please don’t hesitate to visit us again for any future needs! Sincerely, The Team at Lake Chevrolet

March 14, 2026

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They are awesome. They are so friendly. Wait times are not bad. Waiting room is clean More

by ksuchon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Lake Chevrolet. Our team works hard to provide friendly service and maintain a clean waiting area. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

February 20, 2026

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Great service as always! !! Just xxxxxx about the quality of Chevy vehicles. My truck had to have new lifters at 18,888 miles three other recalls within a couple of months. Of More

by stephenpowski.2009
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Feb 22, 2026

Lake Chevrolet responded

Thank you for sharing your experience, Stephen. We understand how important it is for your Chevy truck to stay reliable, especially in cold climates. At Lake Chevrolet, we focus on providing thorough service and support when repairs or maintenance arise, and your feedback helps us see how we can assist you most effectively. We welcome you to reach out anytime to review your truck’s needs. Your vehicle care is important to us. Sincerely, The Team at Lake Chevrolet

February 07, 2026

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Employee Rating

It's the only dealership I work with for my car repairs. If I were to purchase another vehicle I would be working with them. Very nice dealership More

by Equinox2015
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

Feb 07, 2026

Lake Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you choose Lake Chevrolet for your car repairs and that you would consider us for your next vehicle purchase. Your satisfaction is our priority, and we appreciate your trust in our team. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

February 04, 2026

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They only person I’ll ever send my car too A1 he’s the best.. More

by ronrondowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Lake Chevrolet responded

Thank you, Ron! We appreciate your trust in Lake Chevrolet and are happy to hear that A1 provided you with excellent service. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

February 02, 2026

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Employee Rating

My husband was taken to the hospital by Uber because I had a dead battery. Jose took care of things and I was on the road in an hour. Thank you! More

by none23
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Feb 03, 2026

Lake Chevrolet responded

Thank you for your wonderful review! We’re delighted to hear that Jose was able to assist you and get you back on the road quickly. At Lake Chevrolet, we strive to provide exceptional service, and it’s great to know we could help during your time of need. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

January 19, 2026

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Employee Rating

Jose was very personable and respectable with me. He offered great customer service. I would return to Jose for future service needs. More

by jjbekkers
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Jan 20, 2026

Lake Chevrolet responded

Thanks so much for your fantastic review! We're delighted to hear that Jose provided you with personable and respectful service. At Lake Chevrolet, we strive to deliver great customer experiences, and we appreciate your feedback. Our team looks forward to seeing you again for your future service needs! Sincerely, The Team at Lake Chevrolet

January 19, 2026

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Employee Rating

Prompt excellent service met all my expectations. Service is valuable and effective at a good price More

by cksobiech
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Jan 20, 2026

Lake Chevrolet responded

Thanks so much for your thoughtful review! We’re excited to hear that you had an excellent experience with us at Lake Chevrolet and that our service met all your expectations. We appreciate your kind words about our value and effectiveness. Looking forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

January 19, 2026

Dealership Rating
Employee Rating

Always good The staff is friendly and professional. I never have a long wait and everything is explained clearly More

by tiquitacarter
Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Jan 20, 2026

Lake Chevrolet responded

Tiquita, thanks so much for your encouraging review! We at Lake Chevrolet appreciate your kind words about our friendly and professional staff. We're so happy to hear that you have had positive experiences with us and that everything is communicated clearly. Our team looks forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

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