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Jose Cruz
Jose Cruz at Lake Chevrolet
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Jose Cruz

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
105 Reviews
4.7

105 Reviews

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105 Reviews of Jose Cruz

March 07, 2025

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Employee Rating

I like how people help me on everything I came for service and even when they help me finding to buy my new truck More

by rafaeldf1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Cabrera , Rodrigo

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Mar 08, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback, Rafael! We're thrilled to hear that you felt supported during your service visit and while finding your new truck at Lake Chevrolet. Our team is dedicated to providing excellent service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

March 06, 2025

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I visited Lake Chevy to set up an appointment for tire rotation and general check up. Jose said they could do the service immediately if I was willing to wait. I was in and out in 20 minutes, and it saved More

by pianobsm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet with Jose. It's great to know that we could accommodate your tire rotation and check-up right away, saving you another visit. We appreciate your kind words about our team's friendliness and helpfulness. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

March 05, 2025

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Great customer service received from start to finish. I was happy to receive same day assistance since it was a little later in the afternoon. While my truck remote key was being serviced, there was a co More

by jessicablanco86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Colin

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Mar 05, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback, Jessica! We're thrilled to hear that you received great customer service at Lake Chevrolet and that you appreciated the same-day assistance with your truck's remote key. It’s great to know you found our seating area comfortable and enjoyed the amenities during your visit. We aim to provide an attentive experience for all our customers. We look forward to welcoming you back next time! Sincerely, The Team at Lake Chevrolet

February 26, 2025

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The best dealership I have ever dealt with! I have serviced at other dealerships that don’t compare. Keep up the Good Work! More

by aweimar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jonathan Colin, Gavin Pope, Drew Leszczynski

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Feb 27, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team works hard to provide top-notch service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

February 25, 2025

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I bought my car from this dealer and have always beeb treated fairly. I will buy from them again. More

by Sjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, Drew Leszczynski

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Feb 26, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel treated fairly at Lake Chevrolet and that you plan to come back for your next purchase. Your support means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

February 19, 2025

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Not trustworthy. Poor communication. Passive aggressive and sleazy. I wish there was a closer dealership. More

by Ken
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Craig Pozarski

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February 13, 2025

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Very to talk to and very easy response to my problem. No hidden fees for job More

by jan25
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Lake Chevrolet responded

Thank you for your positive review! We appreciate your feedback regarding the easy response. At Lake Chevrolet, we strive for transparency, especially on service fees. We hope to assist you again in the future! Sincerely, The Team at Lake Chevrolet

Feb 13, 2025

Lake Chevrolet responded

Thank you for your positive review! We appreciate your feedback regarding the easy response. At Lake Chevrolet, we strive for transparency, especially on service fees. We hope to assist you again in the future! Sincerely, The Team at Lake Chevrolet

February 10, 2025

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Employee Rating

He was good with providing efficient communication and updates on my vehicle. Explained what was going on. More

by jimenezdavid981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback, David! We're glad to hear that our team was efficient in communicating and providing updates on your vehicle. At Lake Chevrolet, we strive to ensure our customers are informed throughout their experience. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

January 30, 2025

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Employee Rating

Jose Cruz was awesome. . He spoke to me about every issue of my car.. he made sure to check that I was aware of every price.. Thanks to Jose C. for being a great Host… More

by lydenabarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Lake Chevrolet responded

Thank you for sharing your experience with us! We're glad to hear that Jose provided you with excellent service and addressed all your concerns regarding your car. We appreciate your feedback and hope to assist you again at Lake Chevrolet in the future! Sincerely, The Team at Lake Chevrolet

January 28, 2025

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Employee Rating

Mr. Cruz was thorough and detailed about what was needed and my options . He took me to speak with the technician who was also very helpful and explaining what was needed. More

by christine_miget15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2025

Lake Chevrolet responded

Thank you for sharing your experience with us! We appreciate your feedback and are glad to hear that Mr. Cruz was thorough and helpful in guiding you through your options. Our team at Lake Chevrolet strives to provide detailed information and support to our customers. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again and hope to offer a 5-star experience next time! Sincerely, The Team at Lake Chevrolet

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