Jose Alvarez
Jose Alvarez at Norm Reeves Honda Superstore West Covina
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Jose Alvarez

Service Valet

Norm Reeves Honda Superstore West Covina

1840 E Garvey Ave S
West Covina, CA 91791

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4 Reviews
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4 Reviews

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4 Reviews of Jose Alvarez

May 01, 2023

Dealership Rating
Employee Rating

Very rude with customers and ESPECIALLY employees. Has his good days but should treat his employees better More

by Nismoz603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Norm Reeves Honda Superstore West Covina responded

Thank you for this feedback for our team, both positive and negative feedback are necessary for growth, and we appreciate you taking the time to share your experience.

July 03, 2021

Dealership Rating
Employee Rating

Great service personal timely service as promised.. and quality work. More

by charliem_7@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: None

Jul 06, 2021

Norm Reeves Honda Superstore West Covina responded

Thanks for the positive review and rating!

May 30, 2021

Dealership Rating
Employee Rating

Competent and professional. I have many years of experience, ran all of the shops for a national truck carrier, 12000 trucks and 48000 pieces of trailing equipment. More

by Pilot driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Norm Reeves Honda Superstore West Covina responded

Appreciate the 5-star rating, thanks for sharing!

May 17, 2021

Dealership Rating
Employee Rating

My experience there with them was excellent.Everybody was throughly professional.I had a emergency with my car and they solved the problem quickly.They even had a rental car for me to use while they fixed it More

by Johnmacrorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trinity Guzman, Octavio Cortes , Gabby Dominguez

May 17, 2021

Norm Reeves Honda Superstore West Covina responded

We appreciate the 5-stars and excellent review, John. So glad we could help solve the problem. Take care!

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