Jose Alcaraz
Jose Alcaraz at Bob Lanphere's Beaverton Honda

Jose Alcaraz

Customer Advocate

Bob Lanphere's Beaverton Honda

10760 SW Canyon Rd
Beaverton, OR 97005

2.0
8 Reviews
2.0

8 Reviews

Write a Review

Dealership Experience

2 yrs, 8 mos

8 Reviews of Jose Alcaraz

April 13, 2024

Dealership Rating
Employee Rating

Jose was trying to force me to buy a car and scam me. He wanted to make me pay more than what the car was worth ! More

by Luke s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Logan Haack

Apr 16, 2024

Bob Lanphere's Beaverton Honda responded

We are sorry to hear about your experience when you visited our store. We strive to be as upfront and transparent with our process as best we can while offering exceptional customer service and we apologize for letting you down.

April 11, 2024

Dealership Rating
Employee Rating

Very rude employee. Very disrespectful and mean towards clients, he should not be in this profession. More

by Jonesy b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Logan Haack

Apr 16, 2024

Bob Lanphere's Beaverton Honda responded

we are deeply disappointed to hear about your experience with us. This does not reflect our company standards and we sincerely apologize. . Sounds like we have a coaching opportunity with our team and we hope you might consider giving us another chance in the future. Thank you.

April 07, 2024

Dealership Rating
Employee Rating

Very manipulative, disrespectful and was trying to force us to buy the car. We told him we had to think about buying it and he got upset saying “what is there to think about” and got mad when he thought we More

by Jacobngojacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Logan Haack

Apr 07, 2024

Jacobngojacob responded

Don’t go here, they will waste your time.

January 30, 2024

Dealership Rating
Employee Rating

Difficult to work with, we felt we were being manipulated. We questioned there honesty in dealing with us. More

by kevcargil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

August 04, 2023

Dealership Rating
Employee Rating

Terrible service not only is Jason narcissistic, but arrogant and needs to be humbled. He knew absolutely nothing about the cars and didn’t provide any help. He even faked a call in the middle of our co More

by Itzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Gomez

Aug 04, 2023

Itzel responded

Your employees need better training

December 21, 2022

Dealership Rating
Employee Rating

Been in sales for +10 years but never seen unprofessional (lack of product knowledge) and impolite sales team like this. Think COVID and limited supply changed attitudes of dealerships how they treat custome More

by SupaDupa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Gomez , Robert Soto

December 12, 2022

Dealership Rating
Employee Rating

We wanted ro sell our 2013 Honda Odyssey. The dealership was prompt, courteous and gave us a fair price. More

by wmbennington
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 31, 2023

Bob Lanphere's Beaverton Honda responded

Thank you for the review, we appreciate it! We are thrilled to hear everything worked out great. Take care!

August 29, 2022

Dealership Rating
Employee Rating

Appointment kept, smooth transaction. No pressure. Appreciate the help.Jose was pleasant and knowledgeable. Didn’t get passed off. More

by Cgill438521
Customer Service
Friendliness
Price
Recommend Dealer
Yes

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