Jori Hazel

Everything was great. I’m really looking forward to my next visit. It was very pleasant and the waiting room was nice and clean. I’m really looking forward to my next visit. It was very pleasant and the waiting room was nice and clean. More

by Shaneb52501 Verified Customer Verified Customer

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The service was great as usual. Jodi and Tony are awesome and knowledgeable. Highlander location is awesome Jodi and Tony are awesome and knowledgeable. Highlander location is awesome More

by c_dowery@yahoo.com Verified Customer Verified Customer

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Always pleasant. Very efficient and communicative. Accommodating with appointment times. The service reports showing all of the items serviced and checked are really Very efficient and communicative. Accommodating with appointment times. The service reports showing all of the items serviced and checked are really handy. More

by mikebannon11 Verified Customer Verified Customer

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Greatest car buying experience ever. The staff is excellent and I couldn’t have asked for a better salesman The staff is excellent and I couldn’t have asked for a better salesman More

by doug.yokovich Verified Customer Verified Customer

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I scheduled an appointment on Saturday of last week, they fit me in for Monday to buy all 4 new tires. I left work early with the intention of getting new tires just for the service department to tell me the fit me in for Monday to buy all 4 new tires. I left work early with the intention of getting new tires just for the service department to tell me they no longer had my tires. They should’ve never scheduled my appointment or let alone let me leave work early for something that wasn’t even in their inventory. More

by ricardo.olmos Verified Customer Verified Customer

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My most recent experience with Webb Hyundai Highland has been a nightmare. I was giving a loaner that wasn’t throughly looked at before given to me which I’ve had all of 24 hours. There’s no way possible Ci been a nightmare. I was giving a loaner that wasn’t throughly looked at before given to me which I’ve had all of 24 hours. There’s no way possible Cindy could have viewed the vehicle for every flaw with the 1 minute scan around the vehicle that she performed which you guys have on camera. Webb Hyundai needs to get a better procedure in place when loaning a loaner car. CHECKLIST & PICTURES. You guys take pictures of customers vehicle coming in. You should do the same for yours. So basically when i go to return vehicle 3 people go scanning the vehicle and pointing out all type of flaws and basically pinned it on me. I wasn’t giving my paper work or key after the inspection of the vehicle. Jori basically tells me i need to pay for the damages out of pocket or file a claim through my insurance. So because I’m ready to leave at this point they get a quote for their parts department totaling a whooping $2140 for scratches they claimed that wasn’t on the vehicle before giving it to me.. Jori also told me i couldn’t leave until i had a claim number for her. Per Webb they say they didn’t hold my keys hostage if so why was i still there almost 30 mins to a hour after dropping off the loaner. These people really gave me a hard time and Also Hyundai needs to have service advisors go over paperwork in detail instead of them telling you sign here & here because customers don’t know what they’re signing More

by Bahenderson22 Verified Customer Verified Customer

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Detailed work orders easy to understand! Follow up by management team. Specialist are very knowledgeable and accurate on diagnosis. Follow up by management team. Specialist are very knowledgeable and accurate on diagnosis. More

by william.vaughn277 Verified Customer Verified Customer

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Was satisfied with the prompt an great service I received an a explanation of what was done an a explanation of what was done More

by johnsanchez48 Verified Customer Verified Customer

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Jori was an absolute pleasure to work with! ! Her customer service skills were top notch. She was sincere and genuine. I will for sure be asking for her each time I come in!! ! Her customer service skills were top notch. She was sincere and genuine. I will for sure be asking for her each time I come in!! More

by Amy M Verified Customer Verified Customer

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A z c h. H h j j j i u I j j j j H h j j j i u I j j j j More

by fredgoebel Verified Customer Verified Customer

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