Jori Hazel

The staff is professional, courteous, respectful, attentive, informative, knowledgeable, focused and caring. They follow up and follow through attentive, informative, knowledgeable, focused and caring. They follow up and follow through More

by wmcx823 Verified Customer Verified Customer

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I received excellent service and the service advisor was very friendly and knowledgeable of her job. very friendly and knowledgeable of her job. More

by Chyna1966 Verified Customer Verified Customer

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Wonderful everyone is very nice and courteous and helpful Always very comfortable with everyone that you come in contact with…. Always very comfortable with everyone that you come in contact with…. More

by HarriettJordan Verified Customer Verified Customer

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they fixed the recall on my hyundai they was pretty fast. just want to be sure that there accurate on the truck point inspection its lmportant to no of any issues. just want to be sure that there accurate on the truck point inspection its lmportant to no of any issues. More

by jamesjones111580 Verified Customer Verified Customer

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I'm impressed with the friendly and thorough and professional service, and I will pass on to my friends. professional service, and I will pass on to my friends. More

by DCIANCHETTI1943 Verified Customer Verified Customer

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Don’t cater to the customer don’t explain your options. They don’t care just bring $$$$ However, Jori was very polite & professional. Maybe Webb Hyundai should talk to Family Hyundai and learn how to sat They don’t care just bring $$$$ However, Jori was very polite & professional. Maybe Webb Hyundai should talk to Family Hyundai and learn how to satisfy any customers that walk through the door. More

by katrinad.bailey Verified Customer Verified Customer

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They diagnosed the issues which was an unusual one and got the repair parts on order got the repair parts on order More

by rltrznad Verified Customer Verified Customer

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I have decided not to bring my car to this dealership for service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, and this is not the first or second time this has happened. Before I would clean it myself, but this time I went back into the Service Department to let them know and have them clean it. As I was driving away, I noticed dirty fingerprints on the side pane of my driver's door in the inside, and on the outside of my glove box and some of the contents of my glove box on the floor. I keep my car clean inside and out, and have never gotten my cars delivered in this condition from a dealership, except this one. The worst part is when I went in to let them know, the young lady Jori was great; however, the Manager or Assistant Manager had an attitude as if he was being bothered. Instead of apologizing and offering to clean the dirt, he asked if it was salt residue with a nasty attitude. Just ignorant. Even if it was salt residue, which it was not because it was brown and clearly muddy, I didn't bring my car to the dealership that way and it should not have been returned to me that way either. The only ones who are pleasant are the two ladies (Jori and Cindy). The men should learn from them. Overall, terrible customer service in their Service Department, and like all companies, it starts at the top! More

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Everything was great. I’m really looking forward to my next visit. It was very pleasant and the waiting room was nice and clean. I’m really looking forward to my next visit. It was very pleasant and the waiting room was nice and clean. More

by Shaneb52501 Verified Customer Verified Customer

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The service was great as usual. Jodi and Tony are awesome and knowledgeable. Highlander location is awesome Jodi and Tony are awesome and knowledgeable. Highlander location is awesome More

by c_dowery@yahoo.com Verified Customer Verified Customer

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