

37 Reviews
Write a Review37 Reviews of Jorge Sierra
May 28, 2025
Everything was fine with the exception that the oil change monitor was not reset.i did not notice because the car was running when I picked it up. I noticed it the next time I started the car. I call change monitor was not reset.i did not notice because the car was running when I picked it up. I noticed it the next time I started the car. I called Jorge. But he never got back to me. I finally went on utube and figured out how to do it myself. More
Other Employees Tagged: Peter
May 28, 2025
Poor communication by service personnel. Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later Service appointment not met because promised loaner and after driving 34 miles to appt informed that no loaner available. Rescheduled 2 day's later. After being informed that service could take all day then informed that a part needed to be ordered. Why was part not ordered on Wednesday at first visit. Service people had my vehicle for seven days because of poor planning. More
May 25, 2025
We’re elderly and weren’t sure how to handle the problem (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your agent said there was no charge we were both very satisfied. In fact my wife told the agent she loved him. Great Job—Thank you. More
May 15, 2025
Quick easy and efficient! With a car!! jC was wonderful on both ends. Thank you With a car!! jC was wonderful on both ends. Thank you More
Other Employees Tagged: Alexandra Celis
May 11, 2025
The Genesis service experience is efficient, timely and relaxing me, as a customer. The associates all communicate very effectively. The Concierge Desk is very knowledgeable and accessible. Well managed s relaxing me, as a customer. The associates all communicate very effectively. The Concierge Desk is very knowledgeable and accessible. Well managed service center in Naples. More