Jorge Ramos
Jorge Ramos at Lester Glenn Chrysler Dodge Jeep RAM FIAT
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Jorge Ramos

Finance Manager

Lester Glenn Chrysler Dodge Jeep RAM FIAT

1199 Route 37 W
Toms River, NJ 08755

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4.8
28 Reviews

Industry Experience

35 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

28 Reviews

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28 Reviews of Jorge Ramos

November 21, 2024

Dealership Rating
Employee Rating

Carrie was great! Very friendly and knowledgeable not pushy. A pleasure to do business with! More

by owsymo3
Sales Price Transparency
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Recommend Dealer
Yes

October 09, 2024

Dealership Rating
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Frank Guzman even came in on day off to help complete the sale. Pleasant to do business with. More

by DWIDAS
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Frank Guzman

October 04, 2024

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We came in to the dealership 45 minutes before closing and everyone made us feel welcomed! We ended up buying two cars and left around 10 it was a very smooth transaction More

by KATEHULME
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Datello

October 04, 2024

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Very good experience. Impressive show room. Nick was great in explaining everything about the process More

by dcr08724
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Recommend Dealer
Yes

September 27, 2024

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They lie to you and they make you think you getting a deal. DO Not TRUST THEM More

by Dianejb1961
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Recommend Dealer
No
Sep 30, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Sep 30, 2024

Dianejb1961 responded

I wanted to returned both cars the days after I got them and you told me that it was already in the system. When I put the reviews on about your dealer that’s when you said you was taking the cars back, finally I brought both cars back. Tim was nice to let me. But as far as the salesmen he was completely nasty to my son and also stuff was stolen from the truck. You are made because I didn’t take down the reviews. I been busy all weekend. You came to my house to make me sign another contract. Your salesman Chris did not explain the hidden fees on a leased. I’m not going back and forth with you. Other customers also feel the same way I do. They will read the reviews in which I should have before I went there. People read the reviews before shopping. Ty

September 22, 2024

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Welcoming, exceptional staff, immaculate facility, enjoyable bistro, articulate staff and an overall positive and enjoyable experience . More

by BAARIAF06
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Recommend Dealer
Yes

Other Employees Tagged: Steve Regan

Sep 23, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi BAARIAF06, Thank you for the glowing review! We're delighted to hear that our team made your visit a positive and enjoyable experience! We’re glad you felt welcomed and well taken care of! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

September 13, 2024

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Great no pressure sales and finance team. Will highly recommend Lester Glenn to friends and family Completely satisfied More

by jgreenlow
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Recommend Dealer
Yes

Other Employees Tagged: Nick Ondeyka

August 31, 2024

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I never met such an honest smoother run dealership. From my salesperson Steve to my finance guy Jorge - easy to understand and no games! More

by DEANSICOLI
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Recommend Dealer
Yes

Other Employees Tagged: Steve Regan

August 30, 2024

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Employee Rating

Justin F. Was great! Spent quite a bit of time with him. He will work with you. Highly recommend More

by kerina63
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Friedland

Aug 30, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi kerina63, Thanks for the great review! We’re glad to hear that Justin was so helpful and took the time to work with you! We appreciate your recommendation and are here for you anytime you need us! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 29, 2024

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Employee Rating

Frank was very good! Knew all the answers to my questions. Frank was very pleasant! More

by KDESILVA121
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Fiorvante, Frank Guzman

Aug 30, 2024

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi KDESILVA121, Thanks for the positive feedback! We’re glad to hear that Frank was knowledgeable and pleasant throughout your experience! If you have any more questions or need further assistance, we’re here for you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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