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Jorge Ramos

Overview Reviews (32) Inventory (312)

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Jorge Ramos

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Jorge Ramos

Finance Manager

Lester Glenn Chrysler Dodge Jeep RAM FIAT

1199 Route 37 W
Toms River, NJ 08755

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4.7

32 Reviews

Overview Reviews (32) Inventory (312)

Industry Experience

35 yrs, 9 mos

Languages Spoken

English

Spanish

4.7

32 Reviews

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32 Reviews of Jorge Ramos

January 19, 2025

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Employee Rating

They were fair, but I feel now I could have gotten a better deal, shame on me. I should have realized when they started to do the paperwork super fast that it was a better deal for them. Either way I'm better deal, shame on me. I should have realized when they started to do the paperwork super fast that it was a better deal for them. Either way I'm happy with the car. The sales person was low pressure, a nice guy imo. I'll slow down the next time I'm buying. Overall exp was fine. More

by tbrunner34

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Guzman

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January 13, 2025

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Employee Rating

After telling me I need a new engine,and then only fixing my truck half assed they kept the money they charged me for something they did which wasn’t the problem,and that was only after I said I would get my my truck half assed they kept the money they charged me for something they did which wasn’t the problem,and that was only after I said I would get my attorney involved.i still have not resolved this matter More

by PINEYUSA

Verified Customer

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Trade-in Experience

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Recommend Dealer

Other Employees Tagged: Brian Reeves, Nick Ondeyka, Andres Espinosa, Bernie Helme

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December 12, 2024

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Excellent service and fast getting you in and out. I loved how they weee already prepared and assertive but not pushy. Lou and Justin were too notch I loved how they weee already prepared and assertive but not pushy. Lou and Justin were too notch More

by JOE.POMA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Friedland , Lou Capriati

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December 05, 2024

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Employee Rating

ALWAYs a great experience. ..Tom Allen runs a tight ship and the reslt is a BIB smile on the customer's face! ..Tom Allen runs a tight ship and the reslt is a BIB smile on the customer's face! More

by gtfldad

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Reeves, Frank Guzman, Tom Allen, Bobby Fox

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November 21, 2024

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Employee Rating

Carrie was great! Very friendly and knowledgeable not pushy. A pleasure to do business with! Very friendly and knowledgeable not pushy. A pleasure to do business with! More

by owsymo3

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carolyn Sciancalepore, Jerry Ojeda

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October 09, 2024

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Employee Rating

Frank Guzman even came in on day off to help complete the sale. Pleasant to do business with. sale. Pleasant to do business with. More

by DWIDAS

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Guzman

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October 04, 2024

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Employee Rating

We came in to the dealership 45 minutes before closing and everyone made us feel welcomed! We ended up buying two cars and left around 10 it was a very smooth transaction and everyone made us feel welcomed! We ended up buying two cars and left around 10 it was a very smooth transaction More

by KATEHULME

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Datello

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October 04, 2024

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Very good experience. Impressive show room. Nick was great in explaining everything about the process Impressive show room. Nick was great in explaining everything about the process More

by dcr08724

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marty Stab, Nick Ondeyka, Katelin Hopkins

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September 27, 2024

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Employee Rating

They lie to you and they make you think you getting a deal. DO Not TRUST THEM deal. DO Not TRUST THEM More

by Dianejb1961

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Brian Reeves, Tom Allen, Chris Condello

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Sep 30, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Diane, Thank you for sharing your experience with us. While we understand and respect your opinion of your experience, we respectfully do not feel that the information you provided in your review(s) is a fair representation of what transpired during your visit. We understand that our team worked hard to assist you during your initial visit and the days that followed after we were made aware that you were unhappy with the deal you completed. Our team offered, on several occasions, the opportunity for you to back out of your deal, as well as several other options involving your new vehicle, as well as the vehicles you traded in. Our team even drove to your residence after we discussed these options further to make the process more convenient for you. We believe in transparency and doing everything we can to assist our customers. We do not believe in pressuring any of our customers to make decisions and provided you with several options during your initial visit, and the days that followed. We are sorry to hear that despite these additional options offered and considerations made to satisfy your experience we fell short in your eyes. Thank you again for taking the time to share your experience with us. Thank you again, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Sep 30, 2024 -

Dianejb1961 responded

I wanted to returned both cars the days after I got them and you told me that it was already in the system. When I put the reviews on about your dealer that’s when you said you was taking the cars back, finally I brought both cars back. Tim was nice to let me. But as far as the salesmen he was completely nasty to my son and also stuff was stolen from the truck. You are made because I didn’t take down the reviews. I been busy all weekend. You came to my house to make me sign another contract. Your salesman Chris did not explain the hidden fees on a leased. I’m not going back and forth with you. Other customers also feel the same way I do. They will read the reviews in which I should have before I went there. People read the reviews before shopping. Ty

September 22, 2024

Dealership Rating

Employee Rating

Welcoming, exceptional staff, immaculate facility, enjoyable bistro, articulate staff and an overall positive and enjoyable experience . enjoyable bistro, articulate staff and an overall positive and enjoyable experience . More

by BAARIAF06

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan

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Sep 23, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi BAARIAF06, Thank you for the glowing review! We're delighted to hear that our team made your visit a positive and enjoyable experience! We’re glad you felt welcomed and well taken care of! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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