Jorge Ortiz

Very pleased with my sales person, Jorge Ortiz, who went above and beyond to find my fabulous , 2024 Ford Edge SEL! So happy with the Rapid Red exterior and especially the Dune 2 tone interior. The entire t above and beyond to find my fabulous , 2024 Ford Edge SEL! So happy with the Rapid Red exterior and especially the Dune 2 tone interior. The entire team came through to help me buy and finance this car. My other Ford Edge gave me almost 17 years of fun and travel so I look forward to many years working with Fair Oaks Ford! More

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Very clean showroom. Everyone is welcoming and loved that they provided some snacks. Jorge very knowledgeable Everyone is welcoming and loved that they provided some snacks. Jorge very knowledgeable More

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Sales person knowledgeable about a car not a Lincoln . Polite and friendly . Would do business again Polite and friendly . Would do business again More

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Fair Oaks Lincoln— Attempting to purchase 2 cars. The process started great with Jorge Ortiz! Very knowledgeable, professional and easy going. It wasn’t until I had to work with the sales manager Lar The process started great with Jorge Ortiz! Very knowledgeable, professional and easy going. It wasn’t until I had to work with the sales manager Larry Domeracki where things took a decline. Upon first meeting Larry, he had to try and establish his power and explain that “his dealership doesn’t HAVE to accept Ford’s “x plan” (friends and family set discount). Not a great way to start a relationship when you are looking to purchase not one, but two vehicles! In the end, a vehicle I had been waiting on to be ready for two weeks (shown and managed by Larry) was sold to someone else in front of my eyes, despite my interest and patience in it becoming “available”. It was the most unprofessional car buying experience I had ever had. Larry’s explanation was that he didn’t know what was going on, but that they don’t “hold” vehicles. While I understand this, I had been working with Larry for 2 full weeks waiting for the vehicle to become available to even drive (had to be serviced and detailed). I would have thought as a manager, the vehicle would have been “in progress”and the rest of his staff would have known to check in with him before attempting to show to another customer. At minimum, I would have expected first right of refusal. Nonetheless, Larry was unapologetic, unprofessional and offered no explanation. I was shocked at the overall experience and a bit dumbfounded on how things even unfolded. I’d give 1 star, but Jorge Ortiz was great and Ben in Service was also great. More

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Fair Oaks Lincoln was a pleasure to work with to buy my new Aviator and Jorge was instrumental in helping me select the right options and explain the features of my new car once it arrived. Lincoln did a f new Aviator and Jorge was instrumental in helping me select the right options and explain the features of my new car once it arrived. Lincoln did a fantastic job getting my car built quickly and exactly to my specifications with regular email updates throughout the process. I would heartily recommend Fair Oaks Lincoln to anyone looking for a luxury car. More

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Our Sales Consultant, Jorge, and his Sales Mgr, Larry, were great all the way through. The Fair Oaks Team and the products they sell are focused on satisfying their customers. were great all the way through. The Fair Oaks Team and the products they sell are focused on satisfying their customers. More

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My experience with George was great. He took the time to explain every detail about the Lincoln Aviator I was looking for. Super patient and knowledgeable about the product. He definitel He took the time to explain every detail about the Lincoln Aviator I was looking for. Super patient and knowledgeable about the product. He definitely help make my decision to get my Aviator Reserve 2023 More

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Everyone at the dealership was extremely friendly and super down to earth. The place was very comfortable. Start to finish was around 90 minutes. They went above and beyond our expectations. super down to earth. The place was very comfortable. Start to finish was around 90 minutes. They went above and beyond our expectations. More

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Stopped in Fair Oaks Lincoln looking for a MKZ and Jorge was amazing! He showed me various options and Jorge got me an awesome price for a used Lincoln MKZ. Car is running amazingly and Fair Oaks did a grea was amazing! He showed me various options and Jorge got me an awesome price for a used Lincoln MKZ. Car is running amazingly and Fair Oaks did a great job of inspecting/detailing the car before I picked it up. Jorge responded to my texts/calls quickly and professionally, and I’m happy to be driving my new Lincoln! Awesome service from a great dealership, highly recommended! More

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We just bought a Lincoln Aviator from Jorge in Naperville. I appreciated his support and communication throughout the entire process. He was patient and helped us review a few car/truck options, a Naperville. I appreciated his support and communication throughout the entire process. He was patient and helped us review a few car/truck options, answered all of our questions and was incredibly knowledgable on the competition. He was honest, straight forward and helpful. I strongly recommend Jorge if you are looking for a vehicle for your family! More

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