Jorge Mere | Page 2

BMW of Wesley Chapel knows how to service and treat their customers. I was so impressed with how the service department handles everything from taking the car in, to sending you video showing all the things customers. I was so impressed with how the service department handles everything from taking the car in, to sending you video showing all the things they worked on. And they even get you home in an Uber while they work on your car so you can get back to business. Can you say 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️?? This is extremely different from other dealers, I drove a Honda, Jeep, Chrysler and never had that kind of service. I see why BMW is a luxury line. Keep up the great work! More

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Great cars made better by a great sales and service staff. Not the closest dealer to me, but better. staff. Not the closest dealer to me, but better. More

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Service and service team was great. I would recommend this dealership to any and all I would recommend this dealership to any and all More

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Superior Customer Service! They greet you with a smile and make sure all your repairs are completed in a timely manner. They greet you with a smile and make sure all your repairs are completed in a timely manner. More

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When you going to a BMW Dealer/Service you expect a SUPERB costumer service, isntead a the wesley Chapel BMW it was a very poor experience. SUPERB costumer service, isntead a the wesley Chapel BMW it was a very poor experience. More

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What can I say Ryan done a great job again. in and out in record time also love the new building it is beautiful you should be very proud. in and out in record time also love the new building it is beautiful you should be very proud. More

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Everyone we spoke to including the two gentlemen who delivered the car to our home we’re top-notch! delivered the car to our home we’re top-notch! More

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To whom may concern the visit I had it was excellent I really appreciate the service thank you so very much its wonderful thanks again. really appreciate the service thank you so very much its wonderful thanks again. More

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Excellent customer service and attention to detail from everyone involved. I will continue to do my maintenance here. everyone involved. I will continue to do my maintenance here. More

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Friendly service. Fast turn around. But they completely missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire fail missed 2 tires that had split and separating tread. Drove the car 100 miles from dealership and ended up on interstate roadside with total tire failure. On a Saturday afternoon. On start of vacation. Edit: Eric and the management at BMW WC went out of their way to address our issues. After 2 months of work on our front differential (delayed due to supply chain issues) we have our beloved 650 back and in working order. As a result I have updated this review from 2 stars to 5! More

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