Jorge Malagon
Jorge Malagon at Southwest Kia - Dallas

Jorge Malagon

Client Service Advisor

Southwest Kia - Dallas

39650 LBJ Freeway South
Dallas, TX 75237

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4.6
13 Reviews

I’m Jorge Malagon, a Client Service Advisor at Southwest Kia Dallas, dedicated to delivering a service experience that’s honest, efficient, and tailored to your needs. I understand how important your vehicle is to your daily life, and I’m here to ensure it’s cared for with attention, transparency, and professionalism. Whether you're coming in for routine maintenance or a more complex repair, I’ll walk you through the process, keep you informed, and make sure all your questions are answered. My goal is to make every visit as smooth and stress-free as possible. At Southwest Kia Dallas, we believe in treating every guest like family—and I’m proud to be part of a service team that goes the extra mile to earn your trust.

Languages Spoken

English English

Spanish Spanish

4.6

13 Reviews

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13 Reviews of Jorge Malagon

October 20, 2025

Dealership Rating
Employee Rating

Attentive and friendly. Knowledgeable about what they’re doing. Very clean and smelling so wonderful. More

by dorafelan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Desaraie Chavez

Oct 20, 2025

Southwest Kia - Dallas responded

We’re grateful for your review! It’s wonderful to know that you felt well taken care of by our team. We hope you will consider Southwest Kia for your future automotive needs!

October 03, 2025

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The staff was very friendly and Dayten was very helpful and informative . Very pleased with our purchase More

by Omjr1980
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 06, 2025

Southwest Kia - Dallas responded

Hello, We're pleased to hear Dayten and the team were so helpful, informative, and friendly. Thank you for choosing Southwest Kia!

September 30, 2025

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Love them,never had an issue with any of the cars I have purchased from this dealership. The service department (For oil changes, updates & tire rotations) is awesome. More

by Yvette Wilson
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Recommend Dealer
Yes
Sep 30, 2025

Southwest Kia - Dallas responded

Thank you for the five-star review! We’re thrilled to hear you’ve had consistently great experiences with both our sales and service teams at Southwest Kia. We appreciate your loyalty and look forward to serving you again!

September 24, 2025

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Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More

by Bg
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2025

Southwest Kia - Dallas responded

Thank you for your kind review! We appreciate your continued trust in us at Southwest Kia. Enjoy your new car!

August 19, 2025

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Absolutely the best service I have ever received from a dealership. Jorge was amazing. Kept me informed throughout the entire process. Will never take my car anywhere else. More

by cdrysdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Southwest Kia - Dallas responded

It's wonderful to hear about your excellent experience with Jorge and our team! Thank you for choosing Southwest Kia and for sharing your feedback. Safe travels!

August 15, 2025

Dealership Rating
Employee Rating

Jorge always gives me a warm welcome and keeps me informed on the progress of the service. More

by bpkdav
Recommend Dealer
Yes
Aug 15, 2025

Southwest Kia - Dallas responded

Glad to hear you had a positive experience with Southwest Kia! It’s great that Jorge’s warm welcome and communication made your visit enjoyable. We look forward to seeing you again next time!

August 05, 2025

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Employee Rating

I have been to other Kia dealerships before but this one is terrible. I had an appointment at 7:00am to get an oil change an tire rotation. I showed up to the dealer and they have no record. After that my s More

by Kotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 06, 2025

Southwest Kia - Dallas responded

Hi Kotta, thank you for sharing your concerns and bringing this to my attention. I'm very sorry to hear about your recent visit. It’s disappointing to learn that we missed the mark on both the scheduling and your service experience, including unexpected charges and delays. That’s not the level of professionalism or care we aim to provide. If you'd be willing to share more details, or give us a chance to better understand what happened, please reach out to me directly. I’d appreciate the opportunity to speak with you and see how we can make things right. Sincerely, Jeffrey Thorpe Service Manager jeffreythorpe@southwestkia.com

July 24, 2025

Dealership Rating
Employee Rating

Southwest Kia- Dallas was so awesome ! They took great care of me and I was able to drive off with my new 2025 Kia K4 . I highly recommend them to anyone and everyone. More

by Rayvendeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2025

Southwest Kia - Dallas responded

Congrats on your new 2025 Kia K4! It's awesome to hear our team took great care of you. Safe travels from all of us at Southwest Kia!

June 18, 2025

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Talal was great. Sales manager was professional. Finance manager Jonathan knocked it out of the park very friendly and very professional. More

by mcfly84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Southwest Kia - Dallas responded

We're delighted to hear that Talal, the sales manager, and Jonathan made your experience at Southwest Kia exceptional. Thank you for sharing this positive feedback!

June 12, 2025

Dealership Rating
Employee Rating

They were very polite, attentive and went a extra mile for me and my kids. More

by Ishikafuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi

Jun 13, 2025

Southwest Kia - Dallas responded

Thank you for your five-star review! We're so glad to hear our Southwest Kia service team went the extra mile for you and your family. We truly appreciate your trust and look forward to serving you again!

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