Jorge Lopez-Torrero

Took my 2024 CX-5 in for its maiden service maintenance check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who i check this morning, Jorge greeted me and was extremely professional and the process went smoothly. Great professionalism from the young lady who initially greeted me in que. I also enjoyed the video visual provided! This is a very well run dealership and wouldrecommendthem to anybody, definitelya family atmosphere...BZ to all of you. More

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I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then accept or deny servicing with a continual tally documenting the cost. I would have done more of the recommended servicing but that would have been $3847 of services I still like the ability of responding and accepting services through your phone More

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Thank you Jorge and the Service Department for your excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and in excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and informative. We highly recommend Jorge and Mark Mazda. They’re “The Best”! More

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I dont always have Jorge as an advisor, but he is always kind and professional. kind and professional. More

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Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sure I have the greatest customer service experience. I highly recommend Mark Mazda because of their excellent customer service. Thank you, Jorge for your expertise Norma More

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I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More

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Tacked on $15 shipping when picking up $60 retail priced parts. Watch out for service and sales undisclosed add-on fees! parts. Watch out for service and sales undisclosed add-on fees! More

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Jorge is the best. I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that wil I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that will save me some money. thanks. More

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Best Dealer & Best Service Team EVER! I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat every I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat everyone like long-lost friends, going the extra mile to advise on which services are critical & which ones “can wait a bit”. I’m already looking forward to buying my next car from them as well! More

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Mark Mazda Service center has amazing employees who go above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. I didn’t think I would find a service center at a dealership where their employees show care and are honest but Mark Mazda has proved me wrong. Jorge in the service center was thorough and communicated with me along the way, he helped me to get a loaner vehicle and showed compassion and care. Jorge did a fantastic job during my experience at Mark Mazda Service Center! More

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