Jorge Leon

I came in to get my leased car (from another Lexus dealership) financed through Pembroke Pines. Everything went smoothly, financials were run, papers signed, spoke to Lexus Financial and had my file n dealership) financed through Pembroke Pines. Everything went smoothly, financials were run, papers signed, spoke to Lexus Financial and had my file notated to expect the payoff of check from the lender within 10 days. The following day, I received a call from the dealership stating they pulled the offer and now I was left without my car that I wanted to buyout from the lease. The reasoning was “they don’t finance lease buyouts anymore”. Wish I knew that before this whole hassle. My car was sold at auction and I’m without a car. Very upset over this. I feel like there should be some type of compensation from the dealership for not fulfilling their part. More

by METEORA318 Verified Customer Verified Customer

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The best lexus sales & managment team in all of florida excellent treament and fast service i have always recommend lexus of pembroke pines and will continue to buy cars here thank you GOD BLESS!!!! excellent treament and fast service i have always recommend lexus of pembroke pines and will continue to buy cars here thank you GOD BLESS!!!! More

by videoman310300 Verified Customer Verified Customer

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Zebbie was great! Very attentive and helpful in finding the car I wanted! I would highly recommend going to see him for your next buy! Very attentive and helpful in finding the car I wanted! I would highly recommend going to see him for your next buy! More

by LIZ_0915 Verified Customer Verified Customer

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I have been buying from my brother for 12 years now he has always gone beyond to give the best service and I will always recommend him two all my family and firends!!!!! has always gone beyond to give the best service and I will always recommend him two all my family and firends!!!!! More

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This is my second time doing business with this dealer, they are very professional and diligent, specially Efrain Saavedra who has been helping me both times. 100% recommend this dealership they are very professional and diligent, specially Efrain Saavedra who has been helping me both times. 100% recommend this dealership More

by Carolina Arcila Verified Customer Verified Customer

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Tom was informative and assisted with making sure I could get an suv to my liking. I appreciated all the help being that he and my husband were the ones screening the SUV’s before I got there to purchase. get an suv to my liking. I appreciated all the help being that he and my husband were the ones screening the SUV’s before I got there to purchase. More

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The professionalism and engaging response of both the sales person Tom Abraham’s and Jorge Leon were pleasing. They were patient and showed much effort in helping me. They got the job done. sales person Tom Abraham’s and Jorge Leon were pleasing. They were patient and showed much effort in helping me. They got the job done. More

by Shari Verified Customer Verified Customer

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I financed my lease in August, and when I asked Jorge Leon, the finance manager, if I had any free services left on my car, he told me I had one more. I specifically asked if I could still use that servi Leon, the finance manager, if I had any free services left on my car, he told me I had one more. I specifically asked if I could still use that service even though I was now financing the car, and he assured me that it would stay with me under my name. On September 9th, I went in to get the ceramic coating on my car and to service it, planning to get a loaner vehicle. However, when Jeff Hernandez called me in, he told me the service would cost about $600. I was shocked, as I wasn’t expecting that; I thought I would either pay a small fee or nothing at all. He eventually reduced the cost to about $300, mentioning that I had just bought tires in February. Since I wasn’t prepared to pay that amount, I asked if I could just do the oil change, but he then told me I wouldn’t be able to get the loaner. I had already taken the day off and informed my job that I’d be coming in because I had the loaner arranged. At that point, I became emotional, and Jeff said he would see what he could do and speak to the finance manager. However, I never received a follow-up call from him, and when I returned to drop off the car, I ended up paying $348. My issue is that Jeff should have called me back. As a female, I also feel that car dealerships often try to take advantage of women, especially with service charges. Jeff should have communicated with the finance manager and at least tried to assist me, and if nothing could be done, I should have received a call explaining that and apologizing for the miscommunication. More

by JENISANCHEZ1 Verified Customer Verified Customer

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The overall experience was very smooth. My salesperson seemed more new to the field, but she did help to facilitate a pleasant experience. The finance manager was a pleasure to deal with an My salesperson seemed more new to the field, but she did help to facilitate a pleasant experience. The finance manager was a pleasure to deal with and made me feel comfortable and confident in my decision. The payment office made the transaction smooth, and even speaking with the tech person (in service) was really cool; he was super nice and very knowledgeable. More

by NKPATTERSON1 Verified Customer Verified Customer

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Daniel was such a pleasure to work with. Attentive to what we were looking for and pulled a wild card in the end. We are extremely happy with our purchase and completely satisfied with the s Attentive to what we were looking for and pulled a wild card in the end. We are extremely happy with our purchase and completely satisfied with the service received. The dealership was well equipped for our needs. Test drives for the vehicles we were interested was a simple task and the paperwork was a breeze. Daniel was on point! More

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