Jorge Garcell
Jorge Garcell at Lexus of Pembroke Pines
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Jorge Garcell

Pre-Owned Sales Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.5
46 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.5

46 Reviews

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46 Reviews of Jorge Garcell

January 11, 2025

Dealership Rating
Employee Rating

Overall experience was way better this time around with Kawain, Jorge (manager) and the other Jorge (business manager). We’re so pleased. More

by fernand_1101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kawain Swaby , Jorge (Business Manager)

Jan 13, 2025

Lexus of Pembroke Pines responded

Fernand, we're delighted to hear that Kawain and both Jorges made your experience at Lexus of Pembroke Pines a great one. Thank you for sharing your satisfaction with us!

November 22, 2024

Dealership Rating
Employee Rating

Very professional, everyone, very helpful and knowledgeable. They listed to my needs and did their very to meet or exceed my request. More

by ESCOBUS05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Whitmon

Nov 22, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines was able to meet or exceed your expectations. We appreciate the kind words and look forward to serving you again in the future!

November 11, 2024

Dealership Rating
Employee Rating

Everything from start to finish was seamless. We weren’t there for a long drawn out period. Edgar was knowledgeable and the finance manager got things done quickly. Never had such a competent tea More

by CALVENV.WRIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Chaparro, Darren Lusane

Nov 11, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was seamless and efficient! Edgar and our finance team always strive for excellence, so it's great to know they delivered. Thank you for choosing us!

September 15, 2024

Dealership Rating
Employee Rating

Purchasing my Lexus from Pembroke was the most pleasant vehicle buying experience I have ever had. Alejandro was patient, knowledgeable, and no pressure whatsoever. My husband and I live out of the area More

by MIJONES33
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Font Rodriguez

Sep 16, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Alejandro and Jorge made your experience at Lexus of Pembroke Pines so enjoyable. Thanks for the recommendation and safe travels in your new 2024 Lexus GX!

September 03, 2024

Dealership Rating
Employee Rating

My experience with Edgar was nothing short of amazing. He’s very professional and knows his job well. I would recommend anyone to work with him . More

by dayanabellevue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Chaparro , Simon in finance

Sep 03, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Edgar and the team at Lexus of Pembroke Pines! We're delighted to hear that his professionalism made such a great impression.

September 03, 2024

Dealership Rating
Employee Rating

Great experience on service and from sales! !! Hard to find a dealer that really takes of the customer. More

by GParra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zee Hanif, Kazi Sofian

Sep 03, 2024

Lexus of Pembroke Pines responded

We're delighted to hear you had a great experience with both our service and sales teams at Lexus of Pembroke Pines! Thank you for recognizing our commitment to customer care.

June 08, 2024

Dealership Rating
Employee Rating

Excellent customer service. Customer oriented. Jorge and Edgar where always there for me advising and guiding me in this process. More

by caritosmb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Chaparro

Jun 10, 2024

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're delighted to hear that Jorge and Edgar provided excellent service during your visit at Lexus of Pembroke Pines. Enjoy your new ride!

June 05, 2024

Dealership Rating
Employee Rating

Great group of guys and gals to work with at this company. We love Dealership. More

by HAZO123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alon Rapoport , Daryl

Jun 05, 2024

Lexus of Pembroke Pines responded

Thank you for the kind review. We look forward to seeing you again at Lexus of Pembroke Pines!

May 04, 2024

Dealership Rating
Employee Rating

This has deceptive sales practices, terrible communication with customers and is only interested in closing the sale with no support or response thereafter. Management and sales representatives More

by JESS
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Valentina Vergara

Jun 10, 2024

Lexus of Pembroke Pines responded

We're truly sorry to hear about your experience. We always aim for transparency and clear communication, so it's concerning that you feel this was not demonstrated during your visit. Your feedback is important to us as we strive for continuous improvement in our customer service. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

March 16, 2024

Dealership Rating
Employee Rating

Great dealing experience, big thanks to Eid and Carlo for their cooperation best of class experience. More

by Mo. Khan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Castillo, Eid Alkabouni

Mar 18, 2024

Lexus of Pembroke Pines responded

Mo, we're delighted to know that Eid and Carlo provided you with a top-notch experience at Lexus of Pembroke Pines. Thanks for your kind words!

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