Jorge Duarte
Jorge Duarte at Matt Bowers Infiniti Metairie
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Jorge Duarte

Service Concierge

Matt Bowers Infiniti Metairie

3700 North Causeway Boulevard
Metairie, LA 70002

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Jorge Duarte

May 22, 2024

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Employee Rating

Love the service. Did not have long wait. And was very on point. I was able to track service of car on phone. More

by LYNETTESTEWART45
Service Price Transparency
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Recommend Dealer
Yes

January 19, 2024

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I've never had any problems with the dealership, everyone was very courteous and professional. When I think something is wrong with my car, they'll tell me to bring it in that day. No complaints. More

by BJ7427
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Recommend Dealer
Yes
Feb 21, 2024

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

December 05, 2023

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My car was in the shop for 11 weeks. It was returned in worse condition than when it was brought in. More

by David Sewell
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Recommend Dealer
No
Dec 11, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

October 24, 2023

Dealership Rating
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Always a nice and friendly staff. Service advisors who listen and are accommodating. Clean environment. More

by Kalorio
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Recommend Dealer
Yes

Other Employees Tagged: John Daigle, Tara Jarrell , Ryan Webre, Sanders Woods

Oct 27, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your positive experience with us! It warms our hearts to hear that our Ray Brandt INFINITI of Metairie team consistently provides a welcoming and attentive atmosphere. We believe that a listening ear and an accommodating approach are key to exceptional service. We also take pride in maintaining a clean environment for our customers to feel comfortable in. Your feedback is greatly appreciated and serves as a wonderful testament to our team's dedication. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 18, 2023

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Service was awesome. Repairs clearly explained. Guidance on needed repairs were clearly explained. Fast service More

by Cedric Pippins
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Recommend Dealer
Yes
Oct 19, 2023

Matt Bowers Infiniti Metairie responded

Cedric, thank you for sharing your experience with us. We're very glad to hear that our team left a positive impression on you with their excellent service and thorough communication. Your satisfaction means everything to us, and we're pleased we were able to exceed your expectations. We appreciate your kind words and are grateful you chose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2023

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I am very happy with the Great Customer Service. I Highly recommended them! Much Thanks! More

by HINESHINES
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Recommend Dealer
Yes
Oct 12, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing feedback about your visit to Ray Brandt INFINITI of Metairie with us. We're very happy to hear our team left a great impression on you with their prompt and diligent service. Your satisfaction is our priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate the five-star review, and your recommendation means everything to us. It's our pleasure to serve you, and we hope to assist you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 01, 2023

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Knowledgeable. Easy to work with. Kind. John is great at his job. He works well with the customer. More

by WORKHARD504
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Recommend Dealer
Yes
Oct 05, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 17, 2023

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Employee Rating

Very nice and clean and first class looking dealership. All workers and management and sales managers are all very nice. The bathrooms are very clean and the display room and the floors present a very nice More

by RICHIE6
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Recommend Dealer
Yes

Other Employees Tagged: John Daigle

Sep 19, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

September 14, 2023

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Employee Rating

Great service great professionals will always do business there good communication everyone in the building did a good job especially the guy who worked with me More

by LORRETTASTRACHAN
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2023

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 15, 2023

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Employee Rating

Excellent service! Great communication was most important to me & They have over achieved ! Not to mention the awesome refreshments they have while you wait lol. 10/10 More

by TYRON.SMART
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Matt Bowers Infiniti Metairie responded

Thank you for your outstanding 5-star review, Tyron We're so glad to hear that you had an excellent service experience with us. We understand the importance of great communication, and we're delighted that our team exceeded your expectations in that regard. We're also glad you enjoyed our refreshments while waiting. Your feedback is highly appreciated, and your perfect score means a lot to us. We appreciate your support and look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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