Jorge Caro | Page 2

He called and gave me some lie to cover the story as to why my car was not ready. Come find out no one worked on my car for a full day. Did not give me a rental car which would have been better instead of why my car was not ready. Come find out no one worked on my car for a full day. Did not give me a rental car which would have been better instead of having to Uber everywhere, since my car sat in the back lot for 24 hours Jorge lies and his deceiving not a good practice My car was also damaged, said his guys didn't do it, they did admit in a molding that they damaged at install. If they damaged one piece, I can't believe they didn't damage my driver door More

by jeffrey24 Verified Customer Verified Customer

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great service. very satisfied. quick services. could use a better system because they were not able to find me in theirs even though i had a confirmation message th very satisfied. quick services. could use a better system because they were not able to find me in theirs even though i had a confirmation message that also showed previous appointments More

by PAOLAM Verified Customer Verified Customer

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They kept communication with me as far as my car everything was good and fixed in a timely manner everything was good and fixed in a timely manner More

by kiadriver1326 Verified Customer Verified Customer

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It took 2 mos to get my brake lights working correctly It was noted on Sept warranty check Replacement didn't arrive for 2 mos and somehow other brake light also had a problem Step in General Manager Tony Sm was noted on Sept warranty check Replacement didn't arrive for 2 mos and somehow other brake light also had a problem Step in General Manager Tony Smith and his associate Nick Z... to follow through to resolve the situation with 1 or both tail lights Red Carpet care zI received and loaner of 2026 Sorrentowas amazing More

by ROBINAPN702 Verified Customer Verified Customer

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Unfortunately, I have had five different service reps in the last five years. Not happy with that. the last five years. Not happy with that. More

by FRAN_HOWE Verified Customer Verified Customer

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Good customer service, my car drivers better then before and I was able to make it home and I was able to make it home More

by Bradallday13 Verified Customer Verified Customer

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They worked well with trying to get me in a car that works for me at a rate I can afford works for me at a rate I can afford More

by SAVANNANSANTOS Verified Customer Verified Customer

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Bad experience Kept my car two months jose didn't return calls Was told car wash not working last few weeks Place battery when I had one Constant lies calls Was told car wash not working last few weeks Place battery when I had one Constant lies More

by Salpamieri65 Verified Customer Verified Customer

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Took along time,Tony kept me up to date Don't know who Gorge Carlos is Maybe check out person who was very good Gorge Carlos is Maybe check out person who was very good More

by LYNNEGRILL Verified Customer Verified Customer

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Thank you for taking care of my car. I appreciate the communication and the use of the loaner car while my car was being fixed. I appreciate the communication and the use of the loaner car while my car was being fixed. More

by JULIEAND4BOYZ Verified Customer Verified Customer

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