Jorge Bautista
Jorge Bautista at BMW of Ramsey
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Jorge Bautista

Sales Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.7
48 Reviews
4.7

48 Reviews

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48 Reviews of Jorge Bautista

August 16, 2024

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Employee Rating

In late February 2024 I purchased an X4, by May the car needed repairs and as of today, AUGUST 16, the car is still with Ramsey in the repair shop! I was told SEVERAL times the parts are on the way but thr More

by Cfran315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 21, 2024

BMW of Ramsey responded

Hello, This is very concerning to hear. We sincerely apologize for the delay and any inconvenience caused by the extended repair time. Please reach out directly so we can address this issue promptly and find a resolution for you. Thank you, Jim Crowe - Service Manager - 551-777-5590

December 01, 2023

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The service specialist was great, she was knowledgeable and already had my order prepared as per my discussion with Jorge. More

by KDHARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosiris Cordero, Octavio Escada

Dec 04, 2023

BMW of Ramsey responded

Hello! We're glad to know that our service team at BMW of Ramsey was able to assist you efficiently and effectively. Thank you for your positive feedback! We hope to see you again!

November 26, 2023

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Employee Rating

Trade in values at low end of Kelly Blue book! Vehicle purchased reasonably priced! Transaction experience very fast! More

by BUTLERS10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

BMW of Ramsey responded

Hi! Thanks for sharing your experience with us at BMW of Ramsey. We're glad to know that you found the transaction process quick and efficient, and we appreciate your feedback on our trade-in values. Safe travels in your new vehicle and we hope to see you again!

November 21, 2023

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Employee Rating

Great customer service when I’m available they were all return your call also will help you through the process from start to finish More

by JWCLEANING8@gmail. Com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

BMW of Ramsey responded

Hi! We're glad to know that you had a great experience with our customer service at BMW of Ramsey. We always strive to be there for our customers from start to finish! Thanks for the review and we hope to see you again!

November 16, 2023

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Employee Rating

I love this dealership. They are professional, the staff are pleasant , and they make it their business to get you what you want and the best deal More

by KEANUJJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcelo Garcia, James Crowe , Ben Abramov, Kenny Casares, Robert Redcross

Nov 16, 2023

BMW of Ramsey responded

We're so glad to know you had a great experience at BMW of Ramsey! Our team is always here to help find the best deal for our customers. Thank you for your kind words and support! If you need anything else in the future, our team is here for you.

November 14, 2023

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Service was great other than the fact that it took 45 min to bring out my car from the time of completion. Claimed they could not locate the key More

by MORGAN.MULLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcelo Garcia, Jason Sonion

Nov 15, 2023

BMW of Ramsey responded

Hi Morgan, We appreciate your feedback and patience during the wait for your car at BMW of Ramsey. We're glad to know that you found our service great, despite the hiccup with locating your key. Thank you, and we. hope to see you again the next time you need a service!

October 21, 2023

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Employee Rating

Everything is too expensive without reason! It’s not the inflation! It’s a choice! And the pandemic is finished and the chain supply issues are gone, but there are no cars to see and try in th More

by RITALABARBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia

Oct 25, 2023

BMW of Ramsey responded

Rita, we understand your concerns about pricing and availability. We're doing our best to navigate the current market conditions and provide a wide selection for our customers. I'd be happy to discuss this further with you if you have any questions or need additional information. Please feel free to reach out at your convenience. Thank you, Jim Crowe - Service Manager - 551-777-5590

October 18, 2023

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Employee Rating

I consistently service both of my BMWs with Ramsey and the service is always professional, fast and easy. Great dealer in terms of both - sales and service. More

by antonm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia

Oct 19, 2023

BMW of Ramsey responded

Anton, we're delighted to know you've had consistently great experiences with our sales and service teams at BMW of Ramsey. Thanks for your loyalty and this wonderful review!

June 18, 2023

Dealership Rating
Employee Rating

My service advisor, Ben, went above and beyond to make sure my car was done on time, and clean at pick up. More

by HEYDOC1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia , Ben Abramov

Jun 19, 2023

BMW of Ramsey responded

Thank you for leaving us a review. Our BMW of Ramsey enjoyed assisting you with your car!

June 13, 2023

Dealership Rating
Employee Rating

We have been doing business at this dealership for over 15 years. They are very conscientious and customer focused. They are honest, straightforward, and good to work with. Their sales people are great. More

by RGORDON8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher, Octavio Escada

Jun 13, 2023

BMW of Ramsey responded

Hi, thank you for leaving us a review and choosing BMW of Ramsey. Our team enjoyed helping you out!

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