Jordan Towers
Jordan Towers at Lexus of Manchester

Jordan Towers

Sales Manager

Lexus of Manchester

18 Kilton Rd
Bedford, NH 03110

4.7
15 Reviews
4.7

15 Reviews

Write a Review

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

15 Reviews of Jordan Towers

April 30, 2024

Dealership Rating
Employee Rating

Wonderful greeting upon arrival to the dealership with immediate customer service, locating your sales representative and offering a beverage (non-alcoholic 😊). More

by Mountainpeeper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zach Rocheleau , Joshua was in the Finance Department at the time of sale and provided excellent customer service.

May 03, 2024

Lexus of Manchester responded

We are thrilled you had a great experience! It's nice to hear that you were greeted warmly upon arrival at the dealership and that we provided immediate customer service, helped you find your sales representative, and offered a beverage.

April 26, 2024

Dealership Rating
Employee Rating

Very pleasant experience Welcoming, polite and professional sales people and management Felt like I knew everyone for a longtime Friendly and fast making the deal More

by CGRENTERPRISES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Lexus of Manchester responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasant sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Dealership Rating
Employee Rating

OUT-OF-TOWN BUYERS BEWARE! These guys sold a car out from under me while I was in the process of buying it. After the sales person assured me that they don't do this, the sale More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Hennessey, Sven Curkic

Apr 06, 2024

Lexus of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 24, 2024

Dealership Rating
Employee Rating

My experience with the sales department is always straightforward and willing to get you a good deal. They have clean and well kept vehicles, I wouldn’t think twice to purchase a used vehicle here an More

by NHDude
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 30, 2024

Lexus of Manchester responded

We're delighted to hear about your positive experience with our sales department! It's great that your interactions have been straightforward, and you've found clean and well-kept vehicles. We're pleased to know that Stephanie did a good job facilitating the transaction and ensuring a smooth process. We appreciate your feedback and thank you for choosing us!

December 04, 2023

Dealership Rating
Employee Rating

It was a great and relaxing experience. The staff was knowledgeable on their vehicles and products. I felt that the staff was courteous of my questions and concerns. More

by j.blevins112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hennessey

Dec 06, 2023

Lexus of Manchester responded

It's awesome to hear that you had a fantastic experience! Feeling comfortable, having knowledgeable staff address your questions and concerns, and being treated courteously can make the process enjoyable when looking at vehicles and their features. Thank you for your business!

November 19, 2023

Dealership Rating
Employee Rating

The service is exquisite employees were knowledgeable, friendly and empathetic. You are welcomed like family. My baby (my car) was very well taken care of with bumper to bumper service. I love my dealersh More

by Topkatt007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Lexus of Manchester responded

It's wonderful to hear that you received such exceptional service at Ira Lexus of Manchester! Being treated with knowledge, friendliness, and empathy can truly make a difference in the service experience. Having your car well taken care of with comprehensive service and feeling like family while there is a testament to our commitment to customer satisfaction. Thank you for your business!

September 29, 2023

Dealership Rating
Employee Rating

The sales person Stephanie Nix was extremely responsive and gave updates while we were waiting for our Lexus to come in. When we went there to pick it up, it had a pretty red bow on the top of it, which wa More

by Dianajgray444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Lemieux, Stepanie Nix

Oct 03, 2023

Lexus of Manchester responded

Congratulations on your new vehicle! We are thrilled to hear that Stephanie provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 02, 2023

Dealership Rating
Employee Rating

Great experience. Joe Cardello did not pressure me and provided me with all needed information. More

by Tom Bryk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

August 20, 2023

Dealership Rating
Employee Rating

Always pleasant very professional friendly atmosphere. There are drinks and snacks available for people waiting there. I have purchased 5 vehicles at this dealership and always happy with my experience. More

by Bhti03244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Lexus of Manchester responded

Thank you for the Five-Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 02, 2023

Dealership Rating
Employee Rating

Responsive to every call and emailed questions we had. They showed all available options to what we were looking for. More

by Mfaiken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Lemieux, Haris Ahmetovic

Aug 08, 2023

Lexus of Manchester responded

We are glad we could help!

1

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