Jordan Seagran
Jordan Seagran at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Jordan Seagran

Service Manager

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

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4.4
27 Reviews
4.4

27 Reviews

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27 Reviews of Jordan Seagran

November 07, 2025

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Employee Rating

Very disappointing. . I was promised I would be in and out in 5 minuets. An hour later I had to demand my keys back. They would not give them to me because someone had no More

by ddreigle
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dennis Wisneski, Josiah Hermann

October 29, 2025

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I arrived at 11 for oil change The girl at counter was terrible she diverted my appointment to 2 hours with her disrespectful attitude she should be removed. Her name is Tiffany not sure I will ever retur More

by Kathy
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dennis Wisneski, Josiah Hermann , Tiffany

Nov 01, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Kathy. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

October 26, 2025

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I had my truck in for service, they did not only do an excellent job, but they gave me a video I asked for explanation and they had the mechanic come out and explain and show the results I was blown away More

by Smb7
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

October 14, 2025

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Quick, prompt, extremely courteous, throughly articulate and very polite. Thank you for the kind service More

by timothygriese
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Josiah Hermann

Oct 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

October 03, 2025

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Polite ,courteous service. Dennis was very helpful and kept me informed.Service was done on time with no issues. More

by alanrossa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Josiah Hermann

Oct 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

October 03, 2025

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Very friendly and professional they even took a video of the service they did. I was very happy! More

by pgreidanus
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Josiah Hermann

Oct 03, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

September 23, 2025

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My AMAZING niece Janessa Rios, and the team saved us thousands. MANY THANKS TO ALL! More

by TIACHA-CHA
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Josiah Hermann , Janessa Rios

Sep 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

September 23, 2025

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Employee Rating

Scheduled an oil change, ended up spending almost 2 hours at the dealership. Finally got my truck back, only to find that the interior is covered with oil and grease. The staff at the desk were friendly, but More

by cfoote0823
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tiffany

Sep 26, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Mitchell Darrow mitchell.darrow@russdarrow.com

August 23, 2025

Dealership Rating
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Very help service and cashier department. Very clean. Went on test drive to identify problem. More

by Jayde4854
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Josiah Hermann , Alissa Neustedter 5*

Aug 23, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

August 10, 2025

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Employee Rating

Great service & I really appreciated the video that ya'll do to show the tires, suspension, etc... no other dealership I know of does this. More

by berdinek0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josiah Hermann

Aug 10, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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