Jordan Santos | Page 13

Great Maintenance! ! Now management they will do anything to approve you for a car but, when they sale you a 2024 recalled, Your xxxx out of luck!! They will do anything ! Now management they will do anything to approve you for a car but, when they sale you a 2024 recalled, Your xxxx out of luck!! They will do anything in their power to provide/sale you a less valued car but your loan will still remain they same. It's ridiculous!! You feel like you just been cheated by CROOKS! You think they would do anything to accomadate for the inconvience. But, not when it is only inconvient to you. Your car worth can be 52,000 not including whole loan. Management will try to provide/sale you a car worth 20-30,000. Its all about their money. Like I said, sale employees, Maintenance, their basic employees, are great, Very family orientated. It is strictly management! They will act like they care but they only care about their money, not yours!! Just be careful best advise I am able to provide. Hope this helps. Please advise if any more surveys are needed. Thank you! More

by Sabrina Verified Customer Verified Customer

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Jordan Santos is great at his job. He is very knowledgable at his job and he always takes care of us when we come into Findlay Toyota. He is very knowledgable at his job and he always takes care of us when we come into Findlay Toyota. More

by monvenzon721 Verified Customer Verified Customer

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Was able to make appt on short notice. Always offers Uber ride so I don’t have to wait at dealership. Jordan is always great service. Always offers Uber ride so I don’t have to wait at dealership. Jordan is always great service. More

by CRUZER3 Verified Customer Verified Customer

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Jordon is very responsive and has always taken care of any need that we have. any need that we have. More

by MSVALB56 Verified Customer Verified Customer

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I was supposed to receive a phone call letting me know when my sunvisor was to come in and to know Val I never got a phone call. I had to call twice. I also told them that one of the caps to the tire was when my sunvisor was to come in and to know Val I never got a phone call. I had to call twice. I also told them that one of the caps to the tire was missing when I came to get my new visor, but of course they didn’t put one . other than having to call the first service person who told me it would be ready. Dominique was very helpful. More

by Mrs p Verified Customer Verified Customer

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Jordan is great ! The service department is losing it touch ! Have been getting “bad” service from them … unfinished work / not sure if they even doing the service I a The service department is losing it touch ! Have been getting “bad” service from them … unfinished work / not sure if they even doing the service I am paying for … most of the time I feel they got lazy on the service department… remembered the customer knows these things More

by luonganhtan Verified Customer Verified Customer

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Love coming here for all of my needs! !! Thank you to everyone over at Findlay!! !! Thank you to everyone over at Findlay!! More

by 23bhemphill23 Verified Customer Verified Customer

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Jordan is very accommodating and professional . .job well done..well knowledgeable in his field. Timely in finishing the job .job well done..well knowledgeable in his field. Timely in finishing the job More

by BMAGDAEL Verified Customer Verified Customer

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Jordan Santos, service commetment to customers is excellent. Knowledgeable in his field of servicing customers. He makes me feel at ease and home while waiting at the cutomer lounge. I commend for hi excellent. Knowledgeable in his field of servicing customers. He makes me feel at ease and home while waiting at the cutomer lounge. I commend for his professionalism and taking time explaining my concerned at the time my car was at service. More

by indaymila Verified Customer Verified Customer

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When i pulled up to the service center they where ready to help me gentlemen was very kind and was able to get us in asap to help me gentlemen was very kind and was able to get us in asap More

by Rosa Rubio Verified Customer Verified Customer

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