Jordan Printz
Jordan Printz at Toyota of Scranton

Jordan Printz | Page 7

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
146 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

7 yrs, 5 mos

5.0

146 Reviews

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146 Reviews of Jordan Printz

September 13, 2022

Dealership Rating
Employee Rating

They made buying a brand new car so easy! We could not test drive our car because it was bring built and we love it! More

by SWINGFLEAETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Toyota of Scranton responded

SWINGFLEAETTE, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

September 10, 2022

Dealership Rating
Employee Rating

We nt there with a service engine message on they found the problem but didn't have part waiting almost 2 weeks for part still no call More

by MJJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Toyota of Scranton responded

Martin, We understand it is frustrating when waiting for the parts to arrive at the dealership. We just checked and they are not here as of today. You will receive a phone call when all the parts are at the dealership so we can complete the repairs. Thank you for letting us know about your situation. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience 570.702.8776

August 30, 2022

Dealership Rating
Employee Rating

I purchased a Tacoma that was a prior lease vehicle. The previous owner installed the incorrect sized tires. I told my salesman Jordan Printz of the discrepancy. He informed me that the dealership wi More

by JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Turano

Aug 30, 2022

Toyota of Scranton responded

Hi Joe, Thank you for taking the time to let us know about your recent situation with your vehicle and the tires. We understand mistakes will happen and our goal is to resolve any problem quickly. We are delighted this situation went well and you now have what you need. That is the most important part. We are also happy to know both Jordan and Benjamin were very accommodating. Thanks for sharing those details. We value you as our customer and value your business. Thank you, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 30, 2022

Dealership Rating
Employee Rating

Toyota of Scranton is the premier dealership in our area. There is no need to look elsewhere. Kudos to the team of Joe Gatto, Jordan Printz and Ryan Cali. Their professionalism and dedication to customer More

by JOE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali, Joseph Gatto

Aug 30, 2022

Toyota of Scranton responded

Hi Joe, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are happy to know your experience with Joe, Jordan and Ryan went well. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

July 28, 2022

Dealership Rating
Employee Rating

Very good service they give to me we are very happy thanks for dealership’s fo More

by SONU.NIJJER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Toyota of Scranton responded

Hello Sonu, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

July 26, 2022

Dealership Rating
Employee Rating

We have purchased 9 Toyotas from this dealership and have always been very happy with them More

by GKH7867
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti , George Zepherin

Jul 26, 2022

Toyota of Scranton responded

GKH7867, Thank you for your loyalty to our dealership and to the brand. We all appreciate you taking the time to let us know about your experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 11, 2022

Dealership Rating
Employee Rating

Cleanest professional dealer ever walked into, very knowledgeable staff. They even have small restaurant. Large lot with plenty to choose from More

by TURFRATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico , Ryan Cali

Jul 11, 2022

Toyota of Scranton responded

TURFRATT, Thank you for taking the time to share your feedback on your recent experience at our dealership. We are delighted you enjoy doing business with us...thanks so much Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 03, 2022

Dealership Rating
Employee Rating

With Jordan’s help, my purchase was painless and easy. Staff was extremely friendly and helped in any way they could. More

by JOHNCBOONE82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Toyota of Scranton responded

JOHNCBOONE82, Thank you for taking the time to provide feedback on your recent sales experience with Jordan. We are thrilled you had such a smooth transaction. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

July 01, 2022

Dealership Rating
Employee Rating

Always able to price match. Just bring other offers and ask. Friendly sales, financing, and maintenance staff. More

by heine123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeny

Jul 05, 2022

Toyota of Scranton responded

heine123, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 07, 2022

Dealership Rating
Employee Rating

I purchased a new 2021 Tundra last year. It was the second vehicle I purchased from this dealership. I have also had both vehicles serviced here. The staff and service has always been exc More

by MANOSDEPIEDRAFDNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Grieco

Jun 08, 2022

Toyota of Scranton responded

MANOSDEPIEDRAFDNY, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton

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