Jordan Polczynski
Jordan Polczynski at Pat Milliken Ford
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Jordan Polczynski

Service Advisor

Pat Milliken Ford

9600 Telegraph Rd
Redford, MI 48239

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4.5
27 Reviews
4.5

27 Reviews

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27 Reviews of Jordan Polczynski

October 09, 2024

Dealership Rating
Employee Rating

Their very professional and do an absolutely fantastic job. I will be using them for my future visits. More

by Kimfaye63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorie Gardner

Oct 10, 2024

Pat Milliken Ford responded

Thanks for sharing your kind words about your experience with us. We look forward to working with you again!

October 04, 2024

Dealership Rating
Employee Rating

Brian Holiday is the only sales person I will buy from and have followed him from Holtzer ford to here. He is honest and has always taken care of our needs for my family. My children that are 24 and 22 wi More

by Russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 08, 2024

Pat Milliken Ford responded

Thanks Russ for your continued loyalty and dedication to Brian Holiday! We appreciate your business and your kind words about Brian!

September 25, 2024

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Employee Rating

This is the first dealership that I have made an appointment for service to be told by 2 employees that the appointment only puts me in line to have the car looked at and that might take 1 or 2 or 3 More

by John s
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pat Lyons

Sep 30, 2024

Pat Milliken Ford responded

John, we understand that your experience did not meet your expectations and we apologize for that. While our scheduling process is intended to allow a technician to look at a vehicle the day it comes in, occasionally factors arise that cause delays in this process. When that does happen we do our best to be transparent with the customer as to what is causing the delay and what the expected timeline will be. In your case it certainly sounds like this could have been communicated better. Please call our service manager, Wes Ellis at 313-387-7362 and we can discuss this further.

Sep 30, 2024

John s responded

I waited for a month for that appointment how many non appointments were squeezed in . You need to figure out a better way to manage your work so you can meet customer expectations.

May 13, 2024

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Pat Milliken service department is a great place to have you vehicle serviced. They honest and knowledgeable especially Jordan Polcynnski, he is the best service at Pat Milliken Ford. More

by Tommyd7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 13, 2024

Pat Milliken Ford responded

Thank you for your kind words about Jordan and our service department! We greatly appreciate your business and this great review!

April 29, 2024

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Timely, efficient service. Easy scheduling. Service advisor was capable courteous and welcoming. No stress service More

by pjchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Pat Milliken Ford responded

Thanks for your review of our service department! We're happy to hear that you had a no-stress experience!

April 15, 2024

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Employee Rating

Timely service. Services my vehicle right on time. Friendly and efficient. I was in and out quickly More

by Grandmagogo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Pat Milliken Ford responded

Thank you for taking the time to leave a review about our service department. We greatly appreciate your business and kind words!

April 12, 2024

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Employee Rating

The people at the service desk and the driver of the shuttle were very polite and professional. More

by ZACK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Pat Milliken Ford responded

Thanks for leaving us a great review about your experience with us!

March 08, 2024

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Employee Rating

Great job Jordan, along with the team that took care of my vehicle. Experience was excellent and right on time. More

by ddr659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Pat Milliken Ford responded

Thank you for sharing your excellent experience with us! We greatly appreciate your kind words.

March 03, 2024

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Employee Rating

Grace support for her sales person, understanding and helpful Service department and great attention to details More

by Pitito1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Blanchard

Mar 04, 2024

Pat Milliken Ford responded

Thank you for your business and taking the time to leave your 5-star review!

February 23, 2024

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Employee Rating

James Dillion my sales person really listened to me and found the 2023 F 150 that I had my mind set on I'm am very pleased with Pat Milliken dealership. More

by Douglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Dillon

Feb 23, 2024

Pat Milliken Ford responded

Thank you for your business and for leaving this great review of both Jim Dillon and Pat Milliken Ford! Enjoy your new F-150!

1

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