Jordan Kelley
Jordan Kelley at Ford of Franklin

Jordan Kelley

Sales

Ford of Franklin

1129 Murfreesboro Rd
Franklin, TN 37064

5.0
40 Reviews

Hello! My name is Jordan Kelley. I’m currently working at Ford Lincoln of Franklin working in the sales department. I have a daughter and a fiancé that means the world to me :)

5.0

40 Reviews

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Languages Spoken

English English

40 Reviews of Jordan Kelley

October 02, 2024

Dealership Rating
Employee Rating

Have a wonderful experience buying my vehicle there. Very easy and fast. The managers and salesman were very helpful and answered all my questions. Definitely recommend ford Lincoln if Franklin. More

by Hayden
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 04, 2024

Ford of Franklin responded

Hi Hayden, thank you for your positive review. We're glad to hear that you found our team here at Ford of Franklin so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 27, 2024

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Olivia was such a gem to work with in purchasing my new Lincoln Corsair. This was the second car I purchased with Olivia and both times she was professional, knowledgeable and cheerful. Everything went smo More

by Cyndycyndybrownrsf
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Olivia Tipton and Norm in finance

Oct 02, 2024

Ford of Franklin responded

Hi, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

July 21, 2024

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Jordan Kelley was great in helping an elderly couple. We were interested in buying a Lincoln Corsair and were grateful that Jordan was very patient and showed us various cars. He continued to familiarize More

by jntidwell
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 23, 2024

Ford of Franklin responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 02, 2024

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Great experience like the first time purchasing a vehicle from this dealership. I’ll be back More

by Travis.g.kelley
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brad Morgan, Rob Green

Feb 03, 2024

Ford of Franklin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 02, 2023

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Jordan Kelly made my purchase a very comfortable transaction. He was very kind and knowledgeable. I would refer him and this dealership to anyone. More

by jmangrum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 04, 2023

Ford of Franklin responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford of Franklin so helpful in the purchase of your new vehicle. Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2023

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Found car on internet and called and talked with Jordan and told him I was interested in the Ford Explorer Hybrid. I told him I was waiting on some money from stock I sold and should get next week. He said More

by Dunbarmj64
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Clyde Maxwell , Brad Morgan

Oct 23, 2023

Ford of Franklin responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Franklin for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Oct 20, 2023

Dunbarmj64 responded

You all are top notch!

Oct 23, 2023

Dunbarmj64 responded

This was the best buying experience I have ever had so don’t need to change anything! I have purchased over a dozen new cars in my life

May 27, 2023

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You did a great job with getting me in my new car thanks for the honest help More

by George
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Recommend Dealer
Yes
May 30, 2023

Ford of Franklin responded

Hi George, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2023

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Hylin was great to chat with as well as she kept me up to speed with the process. More

by Trish
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hylin McNeeley

Apr 28, 2023

Ford of Franklin responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Franklin for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 12, 2023

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I recently bought a 2023 Ford Bronco Sport, and I worked with Jordan Kelley. He was phenomenal with his knowledge and customer service. I worked with him throughout the week because I was deciding between a More

by Jess5084
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 15, 2023

Ford of Franklin responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Franklin. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 29, 2023

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Jordan Kelley at Lincoln of Franklin, did an excellent job working with us on a new Lincoln nautilus. Highly recommended. We are very pleased with all aspects of their services. Thank you for a wonderful More

by Vwarner710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Morgan

Jan 31, 2023

Ford of Franklin responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford Lincoln of Franklin to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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