Jonny Rankin
Volkswagen Master Technician
Lithia Volkswagen of Des Moines
5200 Merle Hay Rd
Johnston, IA 50131
14 Reviews
Write a ReviewDealership Experience
20 yrs, 9 mos
Industry Experience
20 yrs, 9 mos
Specialties & Trainings
VW MASTER CERTIFIED TECHNICIAN
14 Reviews of Jonny Rankin
April 10, 2024
Friendly service. Timely and easy to schedule. Free car wash is a bonus. Thank you. Timely and easy to schedule. Free car wash is a bonus. Thank you. More
Other Employees Tagged: Austin Berkes
February 07, 2024
Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a great selection of snacks and drinks while I waited, far better than any dealer I’ve ever been to. More
Other Employees Tagged: Elijah Vawter, Gage Leeper, Jason Halstead, Jeff Cartwright, Jesse Goering, Tyler Weltha, Ross Taylor, Brooklyn White, Philip Ostrem
March 02, 2022
Excellent service from Linda C. and Johnny R. The video was a nice touch. These two went above and beyond. The only area for improvement I identified was a lack of service when my h and Johnny R. The video was a nice touch. These two went above and beyond. The only area for improvement I identified was a lack of service when my husband and father dropped off my vehicle. Luckily Linda C. Saved the day and took notice of them. Several attempts were made by my husband to be helped my the others who were working that day. Apparently a couple younger guys were quite rude and not helpful at all. Then Linda jumped in and helped! Great job Linda! More
Other Employees Tagged: Austin Berkes , Linda Cramer
February 23, 2022
Fantastic service, with awesome communication and done in a timely fashion. Everything from the people to the service provided exceed expectations. a timely fashion. Everything from the people to the service provided exceed expectations. More
Other Employees Tagged: Linda Cramer
January 17, 2022
Great dealership everyone was so nice my service advisor Philip was great I recommend him to anyone that goes through service. Philip was great I recommend him to anyone that goes through service. More
Other Employees Tagged: Philip Ostrem
October 06, 2021
Oil change and tire rotation….all went great. I complained about a rattle that we’ve been hearing, they determined it was something with a sway bar. Ordered the part, now just waiting for them to c complained about a rattle that we’ve been hearing, they determined it was something with a sway bar. Ordered the part, now just waiting for them to call when it comes in More
Other Employees Tagged: Linda Cramer
August 24, 2021
Awesome, Experience, Linda Kramer is Excellent to work with. She is friendly and knows what she talking about. Would recommend people come talk with her. with. She is friendly and knows what she talking about. Would recommend people come talk with her. More
Other Employees Tagged: Linda Cramer
March 16, 2021
Great service! They explained everything about my car and the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. the things that needed done. The drop off and pick up we wonderful. They were wonderful with everything. More
Other Employees Tagged: Ross Taylor, Philip Ostrem
July 16, 2020
Resolved warranty issue quickly. Great friendly service. Loved the purchase experience of my Atlas. Service department always gets me a loaner vehicle to use. Convenient hours. Loved the purchase experience of my Atlas. Service department always gets me a loaner vehicle to use. Convenient hours. More
Other Employees Tagged: Jason Halstead , Brian Braak
June 16, 2020
Phillip gets 5 stars, Doug gets 0. Doug is a very grumpy human who is awful at customer service. Phillip was extremely helpful and friendly. The facility and employees are very nice, but sadly Doug ruined m human who is awful at customer service. Phillip was extremely helpful and friendly. The facility and employees are very nice, but sadly Doug ruined my entire stay with his bad attitude🎉🤡 More
Other Employees Tagged: Philip Ostrem , AJ Highsmith, Doug Sander, Phillip, Doug