Jonathan Young

Ryan was fantastic, he helped to make the right choice for me and my family. He was patient and honest. I greatly appreciated his no professionalism. And Mr. Young truly made the process easy. Thank y for me and my family. He was patient and honest. I greatly appreciated his no professionalism. And Mr. Young truly made the process easy. Thank you all so much!! More

by TONYSHUSTER Verified Customer Verified Customer

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Go to another Mercedes dealership. Buying a car at Mercedes-Benz Beaverton was truly one of the worst experiences I’ve ever had. The sales person, Taylor, was rude and condescendin Buying a car at Mercedes-Benz Beaverton was truly one of the worst experiences I’ve ever had. The sales person, Taylor, was rude and condescending through the process. He made sure that we knew he was selling this car to cover his mortgage and that was his only concern. If my wife didn’t love the car we would have walked away. I do regret not leaving and buying from another dealership. When we were test driving, the vehicle’s gas was on empty and we noticed low tire pressure on the front passenger tire. We brought attention to both and Taylor said he put air in it - also made a snarky comment that he wouldn’t fill up the car with gas because of the deal we got on the car- he also told us we had to give a 5 star review. After purchasing the vehicle, within 100 miles we had a flat tire on that same front passenger tire. I called the Mercedes roadside assistance who told me to call 911. I called the dealership and Taylor’s main concern was telling us that he filled the tire so it wasn’t his fault. He told us he was in Beaverton so there wasn’t anything he could do and there was a spare tire in the trunk. The lack of empathy or care for my wife and 3 year old stranded on the side of I5 with a brand new car was disappointing. We ended up calling a tow truck to fix the tire. They put the spare on wrong and caused $2500 worth of damage. We took the vehicle to the closest dealership - Mercedes-Benz Eugene. They fixed the vehicle and went above and beyond to make sure we had a good experience with Mercedes. The service manager there, Shawn, offered to cover the tow and the new tire. He also gave us some Mercedes swag. Exceptional service. I worked with Zander after I asked not to speak with Taylor anymore. Zander was great and was working on getting us the tire and tow taken care of but Mercedes Eugene was quicker. Also would like to say the finance manager Samantha was fantastic and great to work with. Overall very disappointed in my experience and would never bring my car back for service or buy from Mercedes-Benz Beaverton again. The GM Jonathan left me a vm after I reviewed. He said my experience wouldn’t fall on deaf ears then proceeded to not return my numerous calls and voicemails for a month. This is a bad dealership. More

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Great facility and great people to work with in buying your new Mercedes. 5 stars. your new Mercedes. 5 stars. More

by MNOVAK4768 Verified Customer Verified Customer

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Very beautiful facility, very friendly people, very good price and the best customer service. I would recommend to all my friends and family to meet Beaverton Mercedes. price and the best customer service. I would recommend to all my friends and family to meet Beaverton Mercedes. More

by M.Jamil Verified Customer Verified Customer

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The entire purchasing process was smooth and hassle-free, with no pressure or haggling. Their financing department worked diligently to secure the best possible rates for me. with no pressure or haggling. Their financing department worked diligently to secure the best possible rates for me. More

by DHILIPB.KUMAR Verified Customer Verified Customer

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Absolutely the best run Mercedes dealership in the US. Everyone involved is an absolute professional Everyone involved is an absolute professional More

by CHRIS@PACIFICTIREDISTRIBUTORS Verified Customer Verified Customer

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They sold me defective car and now won't respond or do anything about it. It's outrageous anything about it. It's outrageous More

by JULIE_GREENBERG Verified Customer Verified Customer

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Terrible Dealership. They sell you cars without having the title and make you wait four months for license plates. They will tell you it’s the DMV that is responsible for They sell you cars without having the title and make you wait four months for license plates. They will tell you it’s the DMV that is responsible for the delay. Bad business practice and not ethical. They only care about the sale. I would never recommend this dealership to my worst enemy. Horrible experience. More

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Jeffery was outstanding in finding the vehicle we needed. Personable, knowledgeable and dedicated to proving an exceptional buying experience! Thank you Jeffery!. Personable, knowledgeable and dedicated to proving an exceptional buying experience! Thank you Jeffery!. More

by MIKEROELAW Verified Customer Verified Customer

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Excellent. Very personal and patient. Stayed after hours to ensure we could complete the deal. Very personal and patient. Stayed after hours to ensure we could complete the deal. More

by PAIGEPREPULA Verified Customer Verified Customer

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