Jonathan Whitman

Very unhappy with my last visit for service. Got new tires and oil change... service called and said my battery needed to be replaced...because it was sluggish when they started it to bring in Got new tires and oil change... service called and said my battery needed to be replaced...because it was sluggish when they started it to bring in for work. It had sat out in your lot all night in cold temps so I am not surprised. I said no thank you and took to another place to have the battery tested. The battery is perfectly fine. Ken Vance said I needed an unnecessary $650 battery. (the place that tested battery would of replaced it if necessary for $350) Ken Vance said I needed to other things done as well but after the battery situation i have zero trust in your credibility. This will be my last time using your dealership for anything sales or service related. More

by DPETERSON11 Verified Customer Verified Customer

Report | Print

Positive experience all the way around. Work was done efficiently, communication was thorough, and estimated price was on point. Work was done efficiently, communication was thorough, and estimated price was on point. More

by wilson.jojo.2603 Verified Customer Verified Customer

Report | Print

Always great service! Love the personal touch of the note from the tech that worked on my car. Love the personal touch of the note from the tech that worked on my car. More

by JLDUCART Verified Customer Verified Customer

Report | Print

Volkswagen Audi of eau Claire has been a very convenient and reliable place to take my vehicle. and reliable place to take my vehicle. More

by Eric Verified Customer Verified Customer

Report | Print

Great service as usual - Love having my car washed following the service call. It was spotless! following the service call. It was spotless! More

by mlrindahl59 Verified Customer Verified Customer

Report | Print

Great experience every time I bring my car in. Very concise service and explanation of the work being done and always very friendly and helpful. Thank you! Very concise service and explanation of the work being done and always very friendly and helpful. Thank you! More

by kimberlykittelson Verified Customer Verified Customer

Report | Print

My service appointment was fine. I am currently waiting to see if the recall fix worked or not. I am currently waiting to see if the recall fix worked or not. More

by SANDY Verified Customer Verified Customer

Report | Print

All was good except they neglected to reset my Oil change computer reading that I had called to add to the list of things to do. computer reading that I had called to add to the list of things to do. More

by packerpaul83 Verified Customer Verified Customer

Report | Print

Good customer service service explained what the issue was & what the cause could be why I had vehicle in was & what the cause could be why I had vehicle in More

by carolleipnitz Verified Customer Verified Customer

Report | Print

Everyone that I worked with at Volkswagen of Eau Claire were friendly and easy to work with. They got me in for service and updated me throughout the whole process! were friendly and easy to work with. They got me in for service and updated me throughout the whole process! More

by macie_neitzel Verified Customer Verified Customer

Report | Print