Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas

Jonathan Valdez | Page 7

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
254 Reviews
4.9

254 Reviews

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254 Reviews of Jonathan Valdez

March 26, 2024

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Employee Rating

Jonathan Valdez is amazing and he goes over and beyond to make sure his customers have an amazing experience at Goodson Acura! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars! We're pleased to hear Jonathan Valdez goes above and beyond to make sure his customers have an amazing experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 16, 2024

Dealership Rating
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Goodson Service was organized and fast. The whole process was explained and communication was in a timely manner. I could not ask for a better experience. Thanks, guys! More

by ogionami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

Mar 16, 2024

Goodson Acura of Dallas responded

ogionami, thanks for sharing 5-stars and noting that we were organized and quick. We appreciate your praise noting timely service and we look forward to serving you additionally moving forward. Thanks again!

March 05, 2024

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Reasonable prices compared to Lexus. Service Managers never try to pressure to get unnecessary services/jobs. Overall, great value for money. More

by Acura-Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Goodson Acura of Dallas responded

Acura-Fan, thank you for sharing 5-stars! We're pleased to hear our team provides great value for the money! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 04, 2024

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Trustworthy advisor, Jonathan Valdez is available by cell phone and gets me the best service and timely appointment. More

by Wrgibson4
Recommend Dealer
Yes

Other Employees Tagged: Bobby Carroll

Mar 04, 2024

Goodson Acura of Dallas responded

wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 31, 2024

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Got there a little after 2. Didn't leave until around 5. Appreciated thorough test drive by Courtney and the help given by Giles. Never in my buying experience was I ever intro More

by M.O.P.S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Colston , Giles Finance

Jan 31, 2024

Goodson Acura of Dallas responded

M.O.P.S, thank you for sharing 5-stars! We're happy to hear Courtney, Giles and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 20, 2024

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Every experience is wonderful, fast and pricing is great. Khang is always kind and gives his full undivided attention to you. More

by Emaldonado
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Goodson Acura of Dallas responded

Emaldonado, thank you for sharing 5-stars! We're happy to hear Khang is always kind and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 13, 2024

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Jonathan and his team were awesome! He explained everything I need to know and overdelivered. Very happy. More

by tgabel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2024

Goodson Acura of Dallas responded

tgabel04, thank you for sharing 5-stars! We're happy to hear Jonathan and the rest of our team are awesome! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 12, 2024

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Employee Rating

Service agent Jonathan was kind, accommodating, and helpful. The service ended up taking 5 1/2 hours instead of the anticipated 1 1/2 hours, but they got me in a loaner car about halfway through. I und More

by mva07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George - parts. 5 stars.

Jan 12, 2024

Goodson Acura of Dallas responded

mva07, we appreciate your business and your constructive feedback regarding the process. We're sorry to hear that your service took longer than anticipated and that the communication could have been better. We want you to know we're passing your feedback along to leadership for review and look forward to better serving you and earning the fifth star on future visits. Thanks again. Best wishes!

January 10, 2024

Dealership Rating
Employee Rating

Jonathan Valdez is exceptional, the mechanics do agood and thorough job of servicing my car. I only use Goodson Acura for servicing my car that has 104,000 miles. More

by FelixTarvin@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Goodson Acura of Dallas responded

FelixTarvin@, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez is exceptional! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

January 04, 2024

Dealership Rating
Employee Rating

Service is king. Great attention to the customer. Keeps me coming back. Recommend to others. More

by Jsparkerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Goodson Acura of Dallas responded

Jsparkerlaw, thank you for sharing 5-stars. We greatly appreciate your endorsement. Thanks for tagging Jonathan and providing 5-stars. See you next time. Thanks again!

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