Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas

Jonathan Valdez | Page 22

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Jonathan Valdez

July 05, 2017

Dealership Rating
Employee Rating

Swift and very hospitable. Was checked in and waited on as soon as I pulled up, which was great. Great customer service and overall good experience for my first visit. More

by Justin Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2017

Goodson Acura of Dallas responded

Justin, thanks for the feedback. We appreciate you stopping by to let us know how we did and mentioning Jonathan in particular! Let us know when we can serve you again next. Thanks again!

June 07, 2017

Dealership Rating
Employee Rating

Great very helpful and freindly Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! More

by GoodsonAcura22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2017

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you again next time!

May 18, 2017

Dealership Rating
Employee Rating

Excellent service Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me More

by kiran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

May 18, 2017

Goodson Acura of Dallas responded

Kiran, thank you for the feedback! We're pleased to see you had a 5-star experience with us. We appreciate the feedback. Thanks again and we'll see you next time!

May 15, 2017

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Employee Rating

Multi-Point Inspection/Brk Fld Exchange & Maintenance - Perf The service was really good, the time Jonathan stated it will take was about right. I didn't have to wait that long. Staff are friendly. More

by dpturner01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2017

Goodson Acura of Dallas responded

Thanks for the kind note! We sure appreciate the feedback and look forward to serving you again when the time comes! Have a great week.

May 11, 2017

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Employee Rating

Amazing Service and Quick Turn Around! I had some problems arise with my MDX that were urgent and needed to be looked at quickly. This happened 20 min. before the service center was schedul More

by ashley wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robby Robertson

May 12, 2017

Goodson Acura of Dallas responded

Ashley, thanks for the opportunity to serve you. We appreciate the kind mention of Jonathan and his crew. We'll be sure to pass the message along to all parties involved. Thanks again for stopping in and we'll look forward to serving you again next time.

April 28, 2017

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Employee Rating

Car Maintenance I came at the end of the day 6:00pm on a Monday and even though they were short staffed they were able to complete oil change and filter In a reasonab More

by ASHLYMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ROSS

Apr 28, 2017

Goodson Acura of Dallas responded

Thanks for the note! We're pleased that Jonathan and Ross we're able to assist you. Thanks for the kind note and let us know when we can serve you next!

April 25, 2017

Dealership Rating
Employee Rating

Service on RDX Goodson Acura is always accommodating in providing a loaner when my car is in for service. I even go for car washes as they're so quick and profession More

by sarah9658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2017

Goodson Acura of Dallas responded

Sarah, thank you for servicing with us! We're pleased to have the opportunity to assist you and look forward to the next. We'll be sure to pass your message along to Jonathan! Thanks again.

April 13, 2017

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Employee Rating

Direct, humble and considerate to meet customers expectation Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable wit More

by Acura23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Herrera, Eric Jhonson

Apr 14, 2017

Goodson Acura of Dallas responded

Thank you so much for the kind note! We'll be sure to pass it along to Jonathan and Jose. Let us know when we can have the opportunity to serve you next. Thanks again!

April 06, 2017

Dealership Rating
Employee Rating

Excellent FAST, simple, accurate professional service. Johnathan was excellent to work with and truly exceeded my expectations on all levels. It was a very pleasant experience, and I would definitely retu More

by Mary Ann Swick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2017

Goodson Acura of Dallas responded

Thank you so much for the kind note regarding Jonathan! We're pleased to have the opportunity to serve you and look forward to the next. Thanks again and see you next time!

March 31, 2017

Dealership Rating
Employee Rating

Recent servicing Very clear, great service, timing worked for me, timely servicing, transparency, speed, great attitude...Jonathan was my contact and he's first class. More

by Op
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2017

Goodson Acura of Dallas responded

Thanks for taking the time to stop by and let us know how we did. We appreciate the feedback and look forward to serving you again next time. We'll be sure to pass the note along to Jonathan and our management. Have a lovely weekend! See you next time!

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