Jonathan Valdez
Jonathan Valdez at Goodson Acura of Dallas

Jonathan Valdez | Page 17

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
259 Reviews
4.9

259 Reviews

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259 Reviews of Jonathan Valdez

October 06, 2021

Dealership Rating
Employee Rating

We were pleasantly surprised at the level of service we got. They do excellent work. More

by debbie.vince.easley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hayley Jones

Oct 07, 2021

Goodson Acura of Dallas responded

debbie.vince.easley, thank you for sharing praise regarding the service you received. We're pleased to hear that working with Hayley and Jonathan was an excellent experience. Let us know when we may serve you additionally. Thanks again!

October 05, 2021

Dealership Rating
Employee Rating

Service advisor Johnathon was very patient with my questions and I did not feel rushed at all which was great. I appreciated the clean bathrooms and cold drinks. I will be back. Thank you Goo More

by mbagnall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Goodson Acura of Dallas responded

mbagnall1, thank you for your praise and mention of working with Jonathan in service! We appreciate your mention of the experience and noting the clean rest rooms and cold drinks! Let us know when we may serve you additionally. Thanks again!

September 09, 2021

Dealership Rating
Employee Rating

Service is excellent. Time, for me, is very important. Drop off is efficient and my car was ready at the time given. Jonathan is great! More

by Judyhfritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Goodson Acura of Dallas responded

Judyhfritz, thank you for noting excellent service! We're pleased to hear that everything was timely and we look forward to providing additional expedient visits moving forward. Thanks again. Best wishes!

September 08, 2021

Dealership Rating
Employee Rating

Johnathan Valdez was very courteous, he listens to my concerns and provides me with good recommendations to prevent future problems. Johnathan created a very positive service experience. More

by linstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Parker

Sep 08, 2021

Goodson Acura of Dallas responded

linstead, thank you for sharing 5-stars and noting your experience with Johnathan in service! We appreciate your endorsement and look forward to your future visits. See you next time. Thanks again!

Sep 08, 2021

linstead responded

The Goodson Acura Team earned my rating of Five Stars.Comparing them to the other Dealers in town they are superior in every area

September 03, 2021

Dealership Rating
Employee Rating

Great service department. Khang Nguyen is a pleasure to work with and takes great care of my older model TSX. I appreciate that he doesn’t try to upsell. More

by Workieout
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen , Dane Uter

Sep 03, 2021

Goodson Acura of Dallas responded

Workieout, thanks for sharing 5-star praise regarding your experience with Khang in service. We appreciate your feedback and look forward to serving you again next time. Thanks again!

August 13, 2021

Dealership Rating
Employee Rating

I’ve been a Goodson Acura customer for many years. Definitely 5 star dealership! More

by Penelope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Carroll

Aug 14, 2021

Goodson Acura of Dallas responded

Penelope, thank you for sharing 5-stars and noting your patronage over several years! We appreciate your business and your feedback. See you next time. Thanks agian!

July 03, 2021

Dealership Rating
Employee Rating

Well, I cannot find enough adjectives to describe how Awesome Goodson Acura of Dallas is. I've been coming here for the past 15 years for all my Acura needs, and the service continues be excellent as day More

by Mr. Juan Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Bobby Carroll , Hayley Jones

Jul 05, 2021

Goodson Acura of Dallas responded

Mr. Juan Gonzalez, we cannot say thank you enough for your exuberantly positive feedback. We're very thankful for the opportunities to serve you over the last 15 years and so thankful that Bobby, Kane and our team has been able to provide 5-star experiences. See you next time. Thanks again!

May 22, 2021

Dealership Rating
Employee Rating

Professional, courteous service dept staff. Provided honest, clear assessment of work needed on car. Clean facility with nice breakroom to work. Also provided loaner car and made the entire experience f More

by Khillmer11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2021

Goodson Acura of Dallas responded

Khillmer11, we appreciate your 5-star feedback and mention of professional, courteous staff. Thank you for taking a moment to share praise and mention your appreciation of the loan car. See you next time. Thanks again!

March 31, 2021

Dealership Rating
Employee Rating

The overall experience is always professional, informative and efficient. The service manager waited on me this Morning and was very kind and accommodating. Customer Service is key! More

by Stanmoffatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Manager, Cashier

Mar 31, 2021

Goodson Acura of Dallas responded

Stanmoffatt, thank you for sharing praise. We're glad to hear your visit was informative and efficient! We greatly appreciate your endorsement and look forward to serving you again next time ! Best wishes!

March 25, 2021

Dealership Rating
Employee Rating

Thank you for an excellent and prompt job regarding the service for my Acura! Thoroughly impressed with Johnathan Valdez and the rest of the team! More

by Jennifer Jobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Goodson Acura of Dallas responded

Jennifer, thank you for noting your impressive experience with Jonathan! We appreciate your endorsement and appreciate the opportunity to serve you and look forward to the next. Thanks again!

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