Jonathan Terrero
Jonathan Terrero at 495 Mazda
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Jonathan Terrero

Service Advisor

495 Mazda

720 Rogers St
Lowell, MA 01852

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4.8
778 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.8

778 Reviews

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778 Reviews of Jonathan Terrero

February 22, 2025

Dealership Rating
Employee Rating

This was a fantastic dealership experience. They were courteous, communicative, and even washed my vehicle before returning it to me! They were top notch More

by paulgsr97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan , Natasha

February 13, 2025

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Always the best service from 495 Mazda! Very professional and friendly, do the video report and all. More

by Sergey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan , Natasha

February 06, 2025

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Every one is so nice and willing to help. I know I’m always in safe hands More

by Abu
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan , Roberto

February 02, 2025

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Employee Rating

Top notch dealership. Go there exclusively for reg maintenance checks. Very comfortable waiting area Service always with the customer in mind. More

by CATHERINE.GHANDCHI
Service Price Transparency
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Recommend Dealer
Yes

February 01, 2025

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Nice people, have had only good experiences with the service department, and recently with sales too. More

by CORY.NESSELBUSH
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel , David Aponte (5 stars)

January 16, 2025

Dealership Rating
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The guy even helped me get a Uber to work, great stuff, thanks a lot! More

by lixinran0809
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan

January 16, 2025

Dealership Rating
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Easy to work with and very efficient. Whenever service is needed I am in and out. Love the customer service at 495! More

by DEVTAYLOR15
Service Price Transparency
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Recommend Dealer
Yes

January 12, 2025

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They always do such a great job. The staff is friendly and knowledgable. I won’t take my vehicle any where else. More

by melindacoker
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan , Roberto

January 12, 2025

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Employee Rating

I enjoy having my car services at this car dealership. I like the car inspection videos they share. They give a better idea of the suggested repairs. Staff is friendly, knowledgeable, and pleasant. More

by ysanchez0807
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan

January 11, 2025

Dealership Rating
Employee Rating

They provided great customer service and quick communication. All services are transparent and well documented. Roberto was very helpful and attentive. I really appreciate that they offer a comple More

by solita
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Deziel, Rob Sullivan

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