Jonathan Romero | Page 4

This was my 2nd time taking my vehicle to this location. Each time the staff was friendly and efficient. I always schedule my oil change in the early morning slots and the vehicle is ready with in an hour. Each time the staff was friendly and efficient. I always schedule my oil change in the early morning slots and the vehicle is ready with in an hour. Super convenient. This last time I made the mistake of hitting a diagnostic check instead of just an oil change and John ( I believe that was his name) was transparent and explained that my car didn't need to be put through a diagnostic check if nothing was going on out of the normal. He could have just charged us the extra $100+, but instead he just cancelled the service and did the oil change. Very happy with their service and professionalism. More

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Been happy with most things but until that rattle in my dash is taken care of I can't give a total positive review. dash is taken care of I can't give a total positive review. More

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Very friendly and informative people. They kept me informed on a regular basis and made sure I knew they could take me home if I didn’t want to wait at the dealership until the care was r They kept me informed on a regular basis and made sure I knew they could take me home if I didn’t want to wait at the dealership until the care was repaired. More

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Lithia Subaru takes care of their customers! Their service managers are great and make getting your car serviced easy! Their service managers are great and make getting your car serviced easy! More

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Professional, responsive, accommodating, very clean, extremely helpful; the crew members work as a well organized ship treating me as part of the crew. extremely helpful; the crew members work as a well organized ship treating me as part of the crew. More

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Friendly staff, knowledge personnel. I had a good environment while I was waiting for .mi car. The person who took care of me explain in details my car services. Thanks I had a good environment while I was waiting for .mi car. The person who took care of me explain in details my car services. Thanks More

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Recently had service and repairs done to our vehicle. Johnathan in the Service Department helped us come up with a repair plan, took all of our calls and answered all of our questions. We are very sati Johnathan in the Service Department helped us come up with a repair plan, took all of our calls and answered all of our questions. We are very satisfied with the service we received. More

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Johnathon was a very big help and explained and answered all questions. I was very happy with the service. all questions. I was very happy with the service. More

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I really appreciated your advisor Jonathan. He is very knowledgeable and understanding. He has excellent people skills and really helped us! He is very knowledgeable and understanding. He has excellent people skills and really helped us! More

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The Lithia Subaru SERVICE department is great. Michael has been our regular advisor, but on our last visit Jonathan really did a great job, too. They've both made a point of referencing the CPO Michael has been our regular advisor, but on our last visit Jonathan really did a great job, too. They've both made a point of referencing the CPO extended warranty, offering worthwhile guidance while steering clear of the kind of upselling that other dealerships get a bad rep for. Again, the SERVICE team is A+, in my opinion. My last interaction with the sales side was lacking, the sales manager (Frank) was borderline combative, and, as a clear indication of our experience, we ultimately bought our car at Capitol Subaru in San Jose. All that said, my wife loves her Forester and I'm content with the SERVICE team. More

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